"We had a wonderful day at the watercress line while on holiday, got there nice an early so so could try the tearoom."
Cons:
"The inside of the carriages were a little dirty, but we didn't turn up until midday."
"On a side note, we stayed at watercress ledge camp site and it was nice listening to the trains being made ready in the morning."
"We came for fun on the line 1939, brought my parents as its there era and there was nothing happening apart from 1 dressed up person on each station."
"The only downside was a couple were in our compartment when we got back on from the picnic and were a bit rude about us asking them to move."
Volunteers and Staff
Pros:
"The stations and trains are so well-kept and the volunteers are exceptionally friendly and helpful."
"What really made it special for us were the staff and volunteers working there."
"All the volunteers along the line are happy and very friendly."
"Lovely visit today and despite low staff numbers due to reasons beyond their control, the staff were helpful and informative."
"All the staff were extremely helpful and friendly."
"The whole experience was brilliant, the watercress members made the afternoon a real step back in time."
"Staff are fantastic and the railway restored to a high standard."
"The volunteer staff are super friendly and helpful and genuinely add to the enjoyable experience."
Cons:
"Unfortunately they only had diesels running due to the fire risks posed by the hot weather which had rendered the fields tinder dry."
"Sadly through a lack of volunteers there was no buffet at Ropley station."
"Nice day out. More guidance would be appreciated."
"Went on the real ale train, it was a great experience. I would've awarded it 5 ☆ but had to remove one as the it was somewhat shambolic when it came to the food."
"We are very disappointed in the customer service. We called up trying to find out a bit more information about this event as the website doesn't have much on it and for the price of tickets you would expect alot more information. The ladies on the phone were so rude and not helpful at all."
Events and Special Occasions
Pros:
"Our family always enjoy a trip on the Watercress Line! We have done the special Thomas event."
"Really good day during wizarding week."
"Wonderful experience. Highly recommend. Day to enjoy and dive in to back in time sort of feeling."
"Went on the Christmas lights steam train. Excellent."
"The Christmas magical illumination train was amazing."
"The Wizarding Weekend was an excellent day out!"
"We came here for the Steam Illuminations and it was absolutely wonderful!"
"Great diesel event and the line possess some of the best gradients I've ever experienced on a preserved railway."
Cons:
"Came for the steam gala. Services disrupted for a while due to a lineside fire."
"The whole experience was brilliant, the watercress members made the afternoon a real step back in time. They were pleasant, happy to help people."
"We came for fun on the line 1939, brought my parents as its there era and there was nothing happening apart from 1 dressed up person on each station."
"Only let down by the very poor foresight/planning which led to them running out of the advertised wand making by lunchtime on the first day."
"I've been on two RATs, one about 10 years ago, one last week. The recent one wasn't a patch on the previous one."