Buffet King Reviews Summary

Category: Buffet restaurant

Address: St. Michaels Wy., Metrocentre, Gateshead NE11 9YG, United Kingdom

Phone: +441914601310

Rating: 3.9
based on 217 reviews.

Food Quality

Pros:

  • "The food was delicious. The vegetable fried rice was the best I ever had. The noodles was spot on perfect."
  • "The food is great constantly refreshed."
  • "A really good selection of food which was all good!-wish i could have tried more!"
  • "Excellent food and well prepared."
  • "Gorgeous food and great environment."
  • "Best Chinese buffet I have been to. Lots of choice, fresh and tasty."
  • "Food was excellent, very tasty and fresh."

Cons:

  • "The food was dry, cold and very disappointing."
  • "The smell near the salad bar was disgusting must have never been cleaned for years."
  • "The food was okay albeit a little dry."
  • "Very poor choice also been kept warm too long meat very fatty."
  • "The onion rings were stale and not edible neither were anything fried there for that fact."
  • "Disgusting, unclean, we visited here there was little prawn eggs on my prawn there was black lumps in the chicken."
  • "The food was terrible; not much choice compared to other buffet restaurants, cold and undercooked."

Service

Pros:

  • "Service was alright, took drink order immediately upon sitting down, no time to look at the menu."
  • "The staff were lovely. We were seated quickly, Drinks arrived and the food was great."
  • "The staff were very pleasant and welcoming."
  • "Staff very helpful explained you could get 2 sides and mains."
  • "The front staff were very good. Attentive, Pleasant and overall very helpful."
  • "Staff are very polite and friendly."
  • "Staff were attentive and pleasant."

Cons:

  • "Only issue had was with the music played, instead of it being in the background I found myself quite often having to shout over the songs."
  • "She acted the manager like we were free loaders and was rude."
  • "staff are rude."
  • "They threatened to call the police unless he had another card or one worked."
  • "The staff are rude and not very helpful at all."
  • "Some of the staff are rude when negotiating the buffet area."
  • "Terrible service, hair in the food the manager blamed us."

Atmosphere

Pros:

  • "I really enjoyed the background music that goes together with the food."
  • "The Atmosphere of the place was good as well."
  • "Friendly staff and a good atmosphere always busy but I have never waited or been turned away."
  • "Amazing atmosphere."
  • "Very clean environment, ambience lovely."
  • "Eating and people watching is fun here."
  • "Amazing staff, so attentive, polite and happy."

Cons:

  • "The disabled toilets had a lidless bin in there that stunk."
  • "We were seated inside in the corner and the wall there could do with a scrub down or repainting, it was a bit grubby."
  • "The ice cream freezer was not clean and there was caked up ice cream between the different tubs."
  • "The table was sticky and dirty, the high chair was so dirty I had to clean it before I put my baby in it."
  • "Atmosphere not relaxed felt rushed the whole time."
  • "We don't advise couples with babies in pram to go there. The restaurant doesn't have space for people with prams."
  • "My only issue is that there is the seating area that is separated by a waist-high fence, which I find is risky."

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