Panda Garden Buffet Reviews Summary

Food Quality

Pros:

• "Very good food for the price and obviously all you can eat."
• "Food was lovely and fresh."
• "Food was hot and tasty."
• "I loved their selection of Chinese food and love how much I can get for my money's worth."
• "Food was great."
• "The food is of good standard, tastes good, not too salty or oily."
• "The food here is absolutely delicious. Never had any issues."

Cons:

• "All chicken cuisine were not cooked properly. The texture was very jelly and stringy texture."
• "Food so salty, several dishes tasted awful."
• "Absolutely disgusting restaurant food was cold."
• "Very expensive for the quality and standard of the food."
• "The chicken wings were dried up as if they had been there a long time."
• "Nothing was hot bar the soup."
• "The food was luke warm at best and tasted vile."

Customer Service

Pros:

• "Staff generally friendly."
• "Visited with a young gentleman with autism. Asked to be seated in a quieter area and this was facilitated without question."
• "The staff here are really kind, very quick to clear plates, ask if you need any more drinks, asking how everything is."
• "Staff are very helpful and helped introduce me to their wonderful east Asian cuisine despite my picky appetite."
• "A plus was that the front of house staff were very polite."
• "Staff are great and very patient I have a special needs son whose a fussy eater and they were fab with him."
• "Staff are always amazing and can't do enough for you."

Cons:

• "Manager didn't even care that they are serving under cooked food. Customer service is a disgrace and the food is even worse."
• "First impressions staff uninterested and didn't want to be there."
• "Manager rude. Told that I needed to pay at the beginning before eating, whilst everyone else didn’t."
• "Their were quite a few food trays empty and were not getting filled up with fresh food."
• "Spoke to staff about the issues and they couldn’t care less."
• "Can say staff tried their best to be welcoming but English was broken and very limited."
• "No customer skills and a really stinking attitude, hospitality isn't your strong point Mr manager."

Atmosphere & Cleanliness

Pros:

• "Clean and friendly place!"
• "Panda Garden in my experience has a very welcoming, friendly, service and atmosphere."
• "Nice clean place waiting staff very attentive prices OK."
• "The atmosphere in the restaurant is fabulous and is very welcoming."
• "Restaurant very clean and tidy too."
• "Lovely environment."
• "It has been renovated to a cosy and comfortable ambience."

Cons:

• "Toilets are rancid."
• "The kitchen was a disgrace. There was food all over the floor in puddles of water."
• "Also my girlfriend commented on the toilets, they are not very clean."
• "The men's toilets were cramped it was like walking into a small cupboard but they were very clean."
• "The toilets are an absolute disgrace."
• "Food was cold and dry we told the day manager about this and he was rude and arrogant when we commented."
• "The wife had to go and complain about the state of the ladies' loos."

Value for Money

Pros:

• "Great for the price."
• "Cheap and delicious food, it's a great place to go when you're hungry."
• "One of my favourites, whenever I'm near by and hungry, this is my go to every time, they always have a good selection which is rare at a buffet, it's always fresh and delicious."
• "The prices are very fair, I think I paid £14 for myself, but it depends on the time of day I think?"
• "Mediocre Chinese buffet that nevertheless does justice to its price: we were sufficiently fed for 7.5 quid per person (Sat lunch)."
• "It's amazing and extremely good for the price."
• "Good price for value, delicious food, friendly staff, place is clean but not huge variety of choice."

Cons:

• "Very expensive for the quality and standard of the food."
• "Vastly overpriced for what was there."
• "Complete rip off, totally overpriced."
• "The cost wow!! it's shot up astronomically."
• "For £17 a person with the bare minimum available, it’s appalling."
• "Extortionate price for NO food in the buffet."
• "It was £32 for two adults weekday lunch time, including 2 fizzy oranges. Nice food but not much choice for price."