W2 World Buffet Restaurant Reviews Summary

Category: Buffet restaurant

Address: 2 Captain Cook Square, Middlesbrough, TS1 5UB, United Kingdom

Phone: +441642230007

Rating: 4.1
based on 371 reviews.

Variety and Selection of Food

Pros:

  • "Great variety of food, always fresh and constantly getting replenished."
  • "The food selection was fantastic. Ranging from Chinese, Indian, Japanese, sushi, Roasted meat, salad, ice cream, popcorn, cakes and so much more."
  • "A wide variety of delicious foods, lovely staff and the restaurant is child friendly."
  • "Highly recommended. I loved this place, only for 9.95ยฃ I can have as much food as I wanted, the food was lovely and lots of choices."

Cons:

  • "If you like Iceland party food at extortionate prices. Perhaps coughed over, children taking a piece or a bite, deciding it's not for them and then proceeding to put it back."
  • "Food isnโ€™t great 90% of it was stone cold."
  • "Very disappointed food luke warm on some items and bland with coated chicken meals overcooked and hard."
  • "Wouldnโ€™t go again sadly. Kids unsupervised sticking their fingers into all of the food."

Customer Service and Staff Friendliness

Pros:

  • "The staff are well mannered and polite, very helpful."
  • "I was awaited by a large entrance to go into the small queue. I donโ€™t get why people say this is terrible because I have been multiple times and their service is always amazing."
  • "Staff were outstanding ๐Ÿ‘ ๐Ÿ‘Œ couldn't have asked for better service from all the staff."
  • "Staff very lovely and polite, always go out their way to help."

Cons:

  • "Lovely food but absolutely freezing in there so your food gets cold so quick and hard to enjoy your food as its so cold in there."
  • "Nearly every time we have been in they have sat us next to someone else even when there is barely anyone in there."
  • "They get you to pay after already waiting about 15 minutes for a table to be told to wait somewhere for another 10 minutes till your table is ready."
  • "Staff are not exactly welcoming and friendly."

Price and Value

Pros:

  • "The price is good for the amount of food you can choose from."
  • "You can get unlimited soft drinks for ยฃ3.45 a person which is fab cos they have loads of different options for drinks fizzy and non fizzy."
  • "Highly recommended. I loved this place, only for 9.95ยฃ (for weekday lunch) I can have as much food as I wanted."
  • "It's an all you can eat delight with quality food in abundance at a reasonable price."

Cons:

  • "If you like Iceland party food at extortionate prices. Perhaps coughed over, children taking a piece or a bite, deciding it's not for them and then proceeding to put it back."
  • "A good selection but some food was cold. Some food wasn't that nice but also some of the food was lovely. Expensive for what we ate and bottomless drinks were pricey."
  • "Went for my son's birthday..food was overcooked and poor quality. Even the simple dishes consisted of poorly prepared ingredients and most had inedible bits...paid ยฃ91 for 5 of us."
  • "Absolutely rotten RAW chicken. Pulled one of the managers, and he's tried to tell me it's off the seasoning very poor attitude."

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