Buffet City Reviews Summary

Category: Buffet restaurant

Address: Royal Bldg, 1 St Andrews Cross Roundabout, Plymouth PL1 1DN, United Kingdom

Phone: +441752269888

Rating: 3.8
based on 196 reviews.

Value

Pros:

  • "Excellent value."
  • "Friendly service. Good food. Different range of food choice."
  • "Good value for money in terms of the quality of food."
  • "The food is top quality Chinese cuisine but for dirt cheap prices."
  • "For the amazing price of around £10 or so I remember (as well as my student discount - they also offer blue light etc)."
  • "Prices are excellent and represent excellent value for money."
  • "Its sensible price foods all hot and cooked well can't go wrong."

Cons:

  • "For £8.55 there should be a much wider selection of dishes available."
  • "Yes cheap food but we both only managed to eat half a plate of food each."
  • "Not worth the price for the food."
  • "£72 for 4 people with very cheap cuts of meat, fat (not duck), bones in the satay chicken."
  • "The price advertised was not the price paid so disappointing for a fixed fee all you can eat buffet."
  • "They certainly make their money on drinks, a pint of soft drink costs a lot."
  • "Find the charges have been misleading we were told it would be £6.50 nothing was said that was only if you had a drink it was over £7 if you didnt have a drink."

Food Quality

Pros:

  • "The food is always on point."
  • "Nice Chinese buffet restaurant with a large selection of starters, mains and desserts. Good tasting food."
  • "Been coming here for years and have to say it is still an amazing place to come and eat."
  • "The food is amazing, full of flavour."
  • "The food was delicious, continuously being refreshed."
  • "Food was always hot and frequently replenished when needed."
  • "Food was really tasty and for the price you can't go wrong with this place."

Cons:

  • "The food containers so small, only few items, the cheapest food possible and the desert area ... an embarrassment!"
  • "I found the chow mein to be absolutely without any taste."
  • "The only way to describe this 'food' is to call it some form of road kill cooked approximately 48 hours ago and left on the hot plate."
  • "The food was warm, the choice was much smaller, and the quality wasn't excellent like it used to be."
  • "The beef doesn't even taste like beef, the food is too tough to even swallow."
  • "Quality of food is very low with very little taste."
  • "Literally no flavour at all it was like eating a two day old chewy chicken carcass."

Service

Pros:

  • "The staff are super helpful and friendly."
  • "Impeccable Service by all a Thoroughly pleasant Experience."
  • "Staff were attentive and regularly cleared tables."
  • "The staff were courteous and pleasant."
  • "Staff were great, quite friendly and very helpful."
  • "Staff were amazing, friendly with all smiles, which made the experience lovely."
  • "The staff were great with our kids and very friendly and polite throughout."

Cons:

  • "Tables really close together and before you can finish what's in your mouth and on your plate the staff are taking the plate away from you."
  • "The service provided by the staff was extremely unfriendly."
  • "I don't appreciate being given evil looks or stared at everything she come out or back into kitchen."
  • "I instantly found the staff a little rude and quite unhelpful."
  • "Staff were rude and standoffish, reaching across tables while we were still eating trying to take plates without saying a word to us."
  • "The service of the staff are very poor. They were quite rude."
  • "Staff not friendly, picking up plates in silence with expressionless faces."

Ambiance

Pros:

  • "It’s a nice relaxed venue."
  • "I was Very Impressed with The Mellow Atmosphere and Pleasant Ambiance."
  • "The atmosphere is wonderful and the decor is lovely."
  • "Nice atmosphere great food love the new layout and would recommend to anyone."
  • "Buffet City is a nice, family friendly restaurant with a really good service."
  • "Atmosphere was nice."
  • "Pleased to see it’s been updated inside."

Cons:

  • "The decor looks tired as well."
  • "The decor is terrible and run down and it's completely open,, it's almost like a school canteen."
  • "Don't think quiet romantic restaurant, more fast paced, bustling school canteen."
  • "The place had little atmosphere."
  • "Low rating on atmosphere because its a Chinese restaurant and they use cheap decorations and played regular pop music."
  • "The restaurant was nearly empty, and the staff looked unhappy and fed up."
  • "The setting is cosy and comfortable and the seats are spacious."

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