Address: The Pier House, Grisedale Bridge, Glenridding, Penrith CA11 0US, United Kingdom
Phone: +441768482229
Rating: 4.7
based on 265 reviews.
Scenery and Views
Pros:
"Fabulous views of mountains, water was a bit choppy and cold winds but well worth the experience."
"Awe inspiring scenery in all directions."
"The views and scenery are all breath taking I would recommend at least giving this trip a go."
"Enjoyed wonderful views of the lake and its scenery."
"The views are spectacular breathtaking."
"The views from the steamer were completely exceptional."
"A fantastic walk with magnificent views along the lake from the boat and from the shore. Enjoy!"
Cons:
"Sadly our boat was mainly indoor seating so views a bit limited to where you manage to sit."
"On the return journey the boat was quite full and we could not see out of the downstairs windows."
"Shame the seats were not dried off on the top deck as it's not easy drying bench sized seats with a tissue."
"We were packed on the old boat like sardines. There was no commentary."
"Unfortunately some people had to stand up which was a shame after paying same as people sitting."
Boat and Facilities
Pros:
"Plus the boats are dog friendly."
"Lovely boats in a stunning setting."
"An upper deck with cover to enjoy the exceptional views and a lower deck which is warm with comfy seats, a bar serving drinks and snacks, loos also available on board."
"They have 5 boats I think and I think they all have under deck areas if the weather is bad, and there's also refreshments available on all for fair prices."
"You can find toilets inside the boat which is very practical."
"The boat has all the facilities toilets refreshments and friendly staff."
"The boats have both a bar & toilet."
Cons:
"Steamer is lovely; parking is a total and utter rip off (£6 for three hours)."
"The toilets were small in number and over subscribed with queues even for the gents when the steamer got in."
"Health and safety issues as we had to sit in a nominated seat outside in the wind and rain."
"The diesel engine chucks out excessive levels of exhaust fumes especially when docking."
"Some of the seating is hard to get out of, so if you want to take advantage of their refreshments you can't."
"The boat is always so darned cold."
Staff and Service
Pros:
"Such a friendly boat service, they were very understanding and happy to change our ticket time for the boat."
"The Crew were excellent, their instructions were clearly given and any concerns of having young children on a boat soon evaporated."
"Amazing scenery and friendly crew."
"Very well organised and helpful staff."
"We were welcomed with a glass of prosecco and lovely friendly crew!"
"Lovely staff in the ticket office and on the boats."
"Brilliant crew, funny and helpful."
Cons:
"First I went in to ask a question and got no welcome of any kind, then we went in as a family and I had to actually unlock the door to be able to get the pushchair in."
"Staff a little indifferent- already seemed bored of the tourists."
"However the staff in the Pooley Bridge pier office are very lazy."
"Staff were poor, blaming government guidelines."
"Staff were okay but one was a little direct, telling me 'move!'."
"Watch out for most of the elderly coach trip people they and their coach drivers are very rude."
Value and Pricing
Pros:
"Parked at Pooley Bridge for £4.00 all day. Quite a bargain located just past village center."
"They do multi day passes too as single journeys can be expensive if a family etc."
"Tesco vouchers paid for most of it, which was nice, plus we then got a 50% reduction to go on the Ravenglass & Eskdale Railway."
"Excellent value for money."
"The price was great for a family of 4."
"Great value (we paid £33 for two adult day passes in May 2019) the passes meant we could get on and off at Howtown, Pooley Bridge and Glenridding all day."
"An affordable trip too, which is very appreciated in the present climate."
Cons:
"A bit on the pricey side, but worth it for the views."
"A little bit pricey for what it is too."
"Very expensive, £20 per adult and £16 per child."
"Parking a little pricey."
"Thought the car park costs were excessive but it standard in the Lakes."