Prezzo Italian Restaurant New Brighton Reviews Summary

Category: Restaurant Wallasey

Address: 3 Marine Point, King's Parade, New Brighton, Wallasey CH45 2HZ, United Kingdom

Phone: +441515567059

Rating: 3.9

based on 130 reviews.

Service

Pros:

"Our waitress was very attentive and made sure we had everything we needed."
"Staff are very friendly, welcoming, professional and nothing is too much trouble."
"The waiters were attentive, and the food was excellent."
"The service was excellent very polite staff."
"Chris and Kieran were very attentive and made sure we had everything we needed."
"Greeted with a very warm welcome from the staff, and especially Chris our waiter who was friendly and very helpful with the menu making some excellent recommendations."
"Staff and service was 5☆"

Cons:

"Waited for ages just couldn’t get eye contact to get attention from a waitor/waitress to get the bill."
"Service itself was very slow...and after being asked if we needed a few minutes to order our food, we were then ignored for around 15 minutes before we could actually order with someone else."
"Manager was very lippy - not great service."
"The service was slow and a bit slap dash at points had to request cutlery and ask for a desert menu twice."
"Absolutely appalling service. We waited an hour and a half for our main meal after asking twice when it would be coming."
"Terrible service, slow as anything and not even that busy."
"Arrived at a booked table, waited over 1hour for a pizza, service was poor, fries were cold."

Pros:

"The food is always perfect as well, we love it there!"
"Food and service was excellent. Food came out in good time and was absolutely delicious."
"The food was tasty, I ordered lasagna and garlic bread, and meatballs for Mollie 😂.... Their tiramisu is gorgeous if you can make room."
"Food is very nice."
"The food was what has earned the one star review as this cannot be faulted."
"The food was delicious."
"Food was amazing!!!"

Cons:

"Starter wise, pita bread like crisps, chicken burger dry and overcooked, sea bass undescribable."
"Food came out like warm, waiting over 20 mins for a kids desert of bread and Nutella."
"Tasted very dry and needed maybe a little bit of vanilla ice cream as an accompaniment."
"Ordered ravioli with crab n lobster in white sauce with prawns n chili most expensive on menu... Tasteless n stodgy."
"The food itself was bland...the Bolognese was plain...I've had nicer tasting ready meals...and the portion size was laughable."
"The Calzone pizza was burnt on top and the base was doughy and uncooked."
"A £17+ pasta dish that was the tiniest portion I've ever seen and it was cold and swimming in oil."

Pros:

"The restaurant was clean and safely laid out with a good amount of space between tables."
"It is very clean, (especially the toilets) and tables/chairs are cleared and cleaned very quickly."
"Informed us of a deep clean each time."

Cons:

"Not very hygienic place to put food - out in the open - especially as Covid is still rife in the area!!"
"Sadly the same problem is still here, dirty glasses and you won't see they are dirty until you are halfway into your drink."
"As we walked past the pizza oven I was absolutely disgusted at the state of the outside of the oven."
"I have found a hair in my chips no refund no nothing."

Pros:

Cons:

"Empty tables were not cleared for over an hour even though it was not that busy."
"However, the noise levels rose to unbearable levels to hold a civilised conversation when the restaurant was at capacity."

Pros:

"With the Taste card, it's 2 for 1 on all dishes, starters, mains and desserts but not sides."
"Very attentive and good waiter, fast service and good value for money while watching the sea in a window table."

Cons:

"Extremely expensive for what it is."
"Very over priced...overall standards are not as expected."
"Expensive for what it was."
"Though the food was fine it wasn't £45 ahead fine, I feel like I could have done better going to pizza hut or the Hungry horse across the way."

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