Sutton Bank National Park Centre Reviews Summary

Visitor Centre & Staff

Pros:

• "You can pick up a free map in the centre and get friendly advice from the staff."
• "The visitors centre has lots of really interesting information and a really nice gift shop."
• "The staff in the visitors centre was very friendly and helpful."
• "The visitor centre offers children's activities, advice and information about the area."
• "The visitors centre was run really well, the gentleman that served us was warm and very helpful."
• "An amazing, interactive visitor centre for the kids."
• "Nice visitors centre with great gift shop, often hand crafted items."

Cons:

• "The visitor centre was closed."
• "Could do better with pre-visit information as website said parking was £4.50 so I brought £4.50 in cash only to find out it was £4.80 and machines didn’t take cash or Apple Pay."
• "The map board outside is pretty useless but will just about suffice to liberate you from having to pay for a map inside."

Cafe & Food

Pros:

• "Great little cafe in the carpark."
• "The café was amazing. I had the 'Kickin Katsu Burger' and it tasted lovely."
• "Cafe food was delicious and service not too slow considering how busy it was."
• "The attached cafe is super nice with a nice far. We tried the quiche and salad (yum), ploughman's' platter (yum), and soup/salad (yum). Coffee and cakes are also delish!"
• "There is a lovely cafe with a wide range on the menu and really reasonably priced."
• "Lovely coffee and selection of cakes. The staff were very pleasant."
• "Really good food, Sutton breakfast highly recommend, very tasty and hot, not overcooked."

Cons:

• "The food hall was absolutely ruined several years ago."
• "Also felt the cafe was overpriced. £1.95 for a cup of takeaway tea made in the cup was a rip,off imho."
• "Cafe service is somewhat chaotic with a long wait depending on the length of queue."
• "Slightly disappointed with the lack of choice of food by the time we decided to eat."
• "Not much seating inside."
• "The cafe and gift shop are very expensive. Also you have to pay by card to park in the car parks."
• "The cafe and cafe staff are diabolical. Grumpy rude staff serving over priced old / stale food."

Parking & Accessibility

Pros:

• "Parking was easy to find, £4.80 for the whole day."
• "Parking spaces were in abundance."
• "Accessible path for the buggy and was able to keep our distance from others fairly easily."
• "Parking charges very reasonable."
• "Lots of parking space."
• "Well laid out parking areas."
• "Plenty of reasonably priced parking available."

Cons:

• "There are charges for Parking and only 3 Disabled bays. Can be cramped during busy periods."
• "Ticket machines currently don't work with Apple Pay."
• "The parking though seems quite expensive £2.70 for 2 hours."
• "Parking was quite expensive as there wasn't a short stay option."
• "Car park charges are very high here, better parking up at white horse car park and walking to the shop and cafe."
• "Parking is £4.80 all day (Sept 2021) and payment machines appear to be card only."
• "Car parking charges a little steep."

Views & Trails

Pros:

• "Superb Viewpoint at the western edge of The North York Moors National Park."
• "Great walk to the White Horse and marvellous views."
• "Amazing views. Great paths."
• "Fantastic area, good walks and agree finest view in England."
• "One of the most picturesque places in England complete with the finest view in England."
• "The Best Views in England are here, start from the visitor centre, which ever way you go you will not be disappointed."
• "Fantastic views for miles from the walk past the gliding club along the cliff top."

Cons:

• "Unfortunately a fair bit of dog poo, or the dog poo bags that are discarded on nearby trees and bushes."
• "Great walk, not there are no dog poo bins on the walk watch out for the poo bags and piles of poo."
• "Dog owners beware there's a Tick infestation around the woodland areas."
• "No maps or signs telling pedestrians the safe or appropriate paths to take."
• "We did find some of the waymarkers were missing so took us longer than we thought."
• "Very much set up for cyclists. The side away from Sutton Bank is full of signs telling pedestrians not to venture further."
• "It was hazy when we called so I can't confirm the claim."