Almond Valley Reviews Summary

Staff and Service

Pros:

• "The staff we did come across were great, they were so friendly."
• "Every member of staff we encountered was lovely."
• "Staff were really friendly and full of great information."
• "The staff couldn't have been more helpful and cheerful."
• "People working there were super helpful and lovely to be able to pet some of the smaller animals."
• "The staff running the facilities are very polite and cheerful."
• "Staff are super friendly and always willing to answer questions from anyone about any of the animals and other attractions at the farm."

Cons:

• "Only thing that was disappointing was the cafe. It was understaffed with note up to advise of this."
• "The staff look irritated at your presence."
• "Staff pretty grumpy during the meet the animals event."
• "Staff weren’t overly friendly in the gift shop either if honest."
• "Food was quite expensive if you have lots of kids."
• "There were no staff at the reception area and had to go out to the cafe to pay."
• "I was a bit concerned about the safety of the children in the soft play area as there were no staff at the reception area."

Facilities and Cleanliness

Pros:

• "Toilets were clean."
• "The play equipment was in good condition and clean."
• "Another fab thing is plenty of toilets and sinks to wash your hands, plus all the picnic tables."
• "The park was very clean and well kept."
• "Disabled toilets were clean and had enough room to manoeuvre a wheelchair."
• "There is also plenty of toilets and hand washing stations with baby change facilities which in themselves are very clean compared with a lot of the ones we're used to."
• "Clean, lots of activities, picnic areas - it’s easy to spend a day here."

Cons:

• "Soft play was shut, I checked their social media and website, this wasn’t said anywhere."
• "Some of the further out ones get a bit gritty and may pose some problems for wheelchairs etc."
• "The car park is being worked on, so hopefully, they'll make it more accessible."
• "There are two disabled parking spaces and a car park that is terrible for wheelchairs."
• "Inside the soft play area near the canteen, the presence of a strange sour milk odor was a bit off-putting."
• "Could do with a little better signage for things out of the way like the zip line and karts."
• "Just one small criticism - they could be doing with more toilet facilities especially at the bottom end of the park."

Value for Money

Pros:

• "So reasonably priced too."
• "Entry into the park is extremely reasonable in price."
• "Highly recommend. It was reasonably priced as well."
• "Annual membership is very reasonable, so can be cheap!"
• "For the price, it's a good day out."
• "It's great value for money and a lovely day out."
• "Definitely worth the money!"

Cons:

• "The food was over priced so next time we will bring a picnic."
• "Only problem is they no longer remove ticket prices from the season pass amount so it costs an extra £30+ to get a season pass if you pre book."
• "The cafe shop is a little over priced."
• "The cafe is a little expensive for what you get."
• "Was pricey for what it is (even with one carers ticket!)."
• "I know upkeep must be hard but I found all prices for food/drink/ice creams way too pricey when you have a young family."
• "Really nice place to spend the day but is a bit overpriced for families."

Activities and Attractions

Pros:

• "The play areas are large and lots to do, our 8 year had an amazing time (her words)."
• "The museum was very informative in an interactive way."
• "Overall a great balance of animals and play activities."
• "Great day out for everyone, lots of different animals for the kids to see."
• "The new play grounds at the far end of the center are awesome!"
• "Adventure playgrounds, trampolines, face painting, museum and archaeological dig tent."
• "There is a huge amount for kids to do."

Cons:

• "Visited here a few weeks ago after reading the rave reviews but honestly just felt quite underwhelmed by the place."
• "There wasn't much to see in that area and we feared we had wasted our money coming to the park."
• "Only thing was it wasn't really geared for younger kids."
• "The downside being no trains or tractor rides etc."
• "Play area for kids are amazing the kids love it the only down fall I have with it, is I would like to see more animals."
• "Not seeing much animals on the tractor and the train being off was disappointing."
• "Unfortunately, there were no tractor or train rides available."