The Fire Station Reviews Summary

Category: Pub Whitley Bay

Address: 18 York Rd, Whitley Bay, NE26 1AB, United Kingdom

Phone: +441912939030

Rating: 3.9
based on 177 reviews.

Staff and Service

Pros:

  • "The bat staff were engaging and friendly."
  • "Excellent service and friendly staff."
  • "Staff nice and friendly not too much of a wait at the bar."
  • "Bar staff were lovely, very polite and helpful."
  • "Staff are attentive and always pleasant."
  • "Staff usually very friendly here."
  • "The staff were friendly and helpful."

Cons:

  • "Staff is very rude."
  • "Bar staff devoid of personality."
  • "Service is really worst, I wouldn’t recommend."
  • "Service absolutely shocking waited 15 mins to be served."
  • "Went on a Sunday night and the place was in need of a clean up."
  • "Staff not very happy looking and place dark."
  • "The staff rushed off their feet (get more staff!!!!)."

Food and Drinks

Pros:

  • "Food arrived only 10mins after ordering, it was hot and of really good quality."
  • "The beer is by far cheaper than others nearby and decent quality."
  • "Nice food, cheap drink."
  • "Great selection of ales. got the mixed grill. brilliant value for money."
  • "Yummy chicken in lime and rice just about right spice."
  • "The food was properly prepared and warm."
  • "Food was all cooked fresh to order and not held in a hotplate like some other Wetherspoons."

Cons:

  • "Honestly, the worst ramen I ever had. I wish I could give it a zero. It was disgusting!"
  • "The food was only just warm..as were the plates...the food was edible but would definately think twice before choosing there again."
  • "Served up a curry with cold rice complained."
  • "Great service and nice food, but the mash was dry and seemed like it had been microwaved, all the meat was over cooked and a little dry."
  • "Poor quality cold food."
  • "The burgers were dry and the onion rings were slimy."
  • "The food today was just really bad."

Cleanliness and Atmosphere

Pros:

  • "Found is Gem on a few days a way what a lovely warm atmosphere you get when you walk in fantastic & friendly staff 👏 brilliant loved it will definitely be back & the drinks & food was marvelous."
  • "Brilliant place. Very clean and staff pleasant."
  • "One of the cleanest Wetherspoons we have visited."
  • "Always a pleasure to go in there. Honestly, friendly staff and they do so much multi-tasking it's so good to see."
  • "It's a great meeting venue with reasonable priced alcoholic and non alcoholic drinks."
  • "Overall, nice enough clean pub with good staff tables constantly cleaned and toilets clean big + would definitely use again."
  • "Great atmosphere friendly competent staff very good meals."

Cons:

  • "While it does its job as a Wetherspoons I was very disappointed with the cleanliness and atmosphere."
  • "This place has not chnaged a bit in 15 years went back the other week during the day, full of scruffs one person was in PJ bottoms and someone in shorts it was during rhe day freezing cold? Not sure who lets these people in or out the house."
  • "Filthy tables (Wetherspoons magazine actually stuck solid on the first one, sticky alcohol on the second one and food on the third one), sticky floors and bits of food (chips etc) on the floor."
  • "Not the best Wetherspoons I've been in. Scratches on the tables, very long way to the toilets."
  • "Presumably they employ particular staff for this job as the staff on duty made no effort to clean the place."
  • "Dark and dreary with little atmosphere."
  • "The place itself? A bit grubby.....we moved tables 3 times because they were filthy."

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