Old Market House, Brixham Reviews Summary

Service

Pros:

• "Incredible service from Alisha at The Old Market House: very accommodating and nothing was too much trouble."
• "Service was amazing Dean made us feel very welcomed, and was very funny throughout our visit."
• "Can only judge based on drinks, but this was by far the best service we had received in Brixham over the entire week stay."
• "The service was, however, friendly and efficient."
• "Staff couldn't be more friendly and attentive."
• "The whole experience was made completely pleasant by the knowledgeable, efficient, pleasant and attentive waiter Josh."
• "Efficient service."

Cons:

• "Went on a quiet night with upstairs closed off. Pretty bad service all around."
• "Got seated, then waited 15 minutes for no table service."
• "Awful service. Waited in excess of 20 mins to try and get a drinks order."
• "Would not serve us food on the patio despite there being almost every table out there free."
• "Very poor signage, sat down on the balcony with a dog under the table tied on a lead to be informed we had to sit on the downstairs tables."
• "Waited almost an hour to get served even then our order was only taken when we asked."
• "Service was slow. Staff were too busy tidying glasses than serve a queue going out the door."

Food Quality

Pros:

• "Food is well priced for what is offered definitely recommend for lunch or dinner especially the nachos main meal."
• "All if the food we ordered - mainly fish - was fantastic. Very well cooked and well presented."
• "The food was excellent I had the cajin chicken and rib combo it was lush."
• "Can recommend fish and chips."
• "Can't fault the food. We had the fish and chips. They were delicious, well presented and perfect on such a wet day."
• "The food we did order was well prepared and delicious - no problems there."
• "The food was amazing."

Cons:

• "The 'fish finger sandwich' had battered goujons that were 90% batter, 10% dry fish."
• "The salad and the potatoes came with it weren’t up to much considering the price."
• "The cheese on the burger was a RUNNY CHEESE SAUCE!!"
• "The actual menu offered is much smaller than the website shows and the seafood platter is not offered, neither any mussels or steak!!"
• "The food here was pretty awful despite it seeming like a nice place."
• "A plate full of frozen French fries not even proper chips."
• "The mushy peas are cheap tinned peas, dry and tasteless."

Ambiance & Location

Pros:

• "Has a second floor (which was accessible by lift, I was pleased to spot) with great views of the quay."
• "We had a wonderful meal for 6 on the balcony overlooking the harbour."
• "Super place! Sat on balcony in sunshine enjoying the view over marina."
• "Tastefully restored old building with good views of the harbour, even from inside."
• "Lovely location, just behind the Golden Hind clipper ship along the harbour."
• "Great place with a balcony we sat on looking out to sea with the yachts and fishing vessels."
• "Amazing view."

Cons:

• "The men's toilets also absolutely stank. You could smell them in the corridor."
• "I decided to use the ladies toilet and I was disgusted by the conditions. No soap or sanitizer."
• "Table 51 was by a storage cupboard. My stool either impeded a busy walkway or access to the cupboard."
• "The disabled lift also faulty."
• "Whilst dogs are literally sat on the tables - should worry more about hygiene."
• "The ladies at the Manor House had a large bucket of what looked like urine behind the door."
• "Women's toilet not cleaned and checked regularly with mess on floor and no toilet tissue in cubicles."

Value

Pros:

• "The prices were reasonable considering the location."
• "On the dear side but you get what you pay for!"
• "The food was tasty, above average in presentation, and good quality."
• "Super setting in the old harbour lots of atmosphere. The food is of good standard and quality and well priced."
• "The caesar salad was delicious and there was lots of dressing and good value for money."
• "The cheeseburger was great value for money it was very nice but a bit messy because it was very saucy."
• "Service was great from our waitress, and the speed of delivering our meal was good - not too rushed."

Cons:

• "So popped in while walking dogs on Sunday evening, I'm a local resident in Brixham so wanted to support local places only to find I was charged over £14 for a medium glass of wine and a pint of thatchers cider."
• "Unfortunately we only had drinks here as the prices were high - average price for sandwiches £7."
• "Very expensive food and although it was nice, I felt ripped off which is the only reason for 3 stars."
• "Don’t waste your time paying £16 for fish and chips."
• "Also £5 for a pint of cider."
• "Easter holidays. 2 children. No children's pasta on the menu. No crayons to do the kids menu activities (but I can buy a charity pack with some for £1!). No chocolate ice cream which comes included in the kids menu... Not to mention a half hour wait for our dinners to arrive!"
• "The food was like wetherspoons on a bad day, horrendously overpriced for what you're served."

Management & Staff

Pros:

• "Not only would I recommend the restaurant, food, and view, but also the staff, especially Dean who goes above and beyond!"
• "Lewis our waiter was brilliant, very friendly and polite!"
• "This place is the most dog friendly place I've ever been in."
• "A great pub in a great spot with very lovely staff."
• "Staff are super friendly and welcoming especially Brendon he was lovely, attentive, always had a smile and overall being awesome!"
• "The staff were professionally friendly - very good."
• "Tobias the manager on the door was polite and attentive all the staff were awesome happy moods great recommendations and just a pretty chilled atmosphere."

Cons:

• "Twice we have been and both times disengaged staff were the issue."
• "Bad attitude from the staff when you complain.. They actually challenge you rather than apologise and do better."
• "Beer and wine exceptional BUT table service appalling."
• "Dreadful service every time."
• "Did not seem to be run very well and staff running round like headless chickens."
• "Real disappointment compared to other St Austell pubs! This place seems so badly managed it lets down the whole brewery."
• "Staff were completely disorganized and chaotic, even though they didn't seem short staffed."