March Hare Reviews Summary

Staff Service

Pros:

• "Everyone enjoyed their meals, main meals and desserts."
• "The staff were all friendly and couldn't be more helpful."
• "Service was brilliant from start to finish, served by a young lad called Ryan who took our table of 10 order from memory, and not one thing was wrong on the order."
• "Louise was attentive and with us within minutes of sitting down to take our drinks order."
• "The staff were exceptional from coming in to leaving."
• "Absolutely FANTASTIC staff. Couldn't be more helpful or friendly."
• "All the waiters and waitresses were super attentive and helpful."

Cons:

• "Not staff at fault here but management, why only have 3 staff on front of house during the busiest time the pub will have had in over a year!?"
• "The server dumped the chips on the table anyway, saying 'oops my mistake, looks like you're upgraded now' and scurried away out of sight before I had time to think."
• "Tables were left with dirty plates and glasses while some - not all - waiting staff were stood talking to guests in the beer garden."
• "Waiter was rude, unprofessional."
• "The waitress appeared like she couldn’t be bothered, told us she would grab us some cutlery and get the issue sorted. No cutlery arrived and instead the same waitress continued to see to other tables."
• "to be sat waiting, then to have people sit at the next table and be served straight away is not acceptable."
• "The service is terrible and the food is less than mediocre."

Food Quality

Pros:

• "Wide range of food on the menu that catered for dairy free, vegan and a very picky eater! Impressed!"
• "The food was much better than that served at the premier inn pub where the food was to get by on rather than a pleasant eating experience."
• "The food was hot, delicious and worth the money."
• "Amazing vegetarian burger! It was like a Mexican explosion in my mouth."
• "Staff amazing. Really good quality food."
• "The food choice here is excellent and we enjoyed beefburgers and a pudding, really good value for money."
• "FIRST CLASS MEALS."

Cons:

• "Soup was tasteless and didn't improve with seasoning."
• "I had the lasagne and it was just a bowl of mush and tasted terrible."
• "The knockout double burger came with 2 onion rings and a spoon of chilli.. My son enjoyed the chilli but the burgers just tasted odd."
• "Horrible food, over priced drinks."
• "Food not up to usual standard, chicken hard and not edible, does not taste like chicken should."
• "Sunday roasts were shocking. Roast beef tough as old boot leather and no roasties."
• "Food was dreadful."

Value for Money

Pros:

• "Reasonable prices."
• "The atmosphere is pleasant. The meal deals are quite inexpensive (approx £10 - £12 each meal but it's buy 2 & get cheapest free)."
• "Really nice meals, 2-4-1 is fantastic value."
• "Great meal....good value... Chose one of the special meals...2 Steak meals and a bottle of wine £20."
• "Last but not least, we were enjoying of the 2 for 1 promotion, so it ended up being quite a deal."
• "Curry meal deal 2 for £10."
• "The food is ok and well priced."

Cons:

• "your third meal costs £10.45, over twice the amount for 2 meals."
• "I do think the prices are over priced for the portion size."
• "Visited today with family, as the meals are grossly over priced you have to be careful when ordering."
• "Very disappointing and very expensive. Even with 2 for 1 still paid £8.50 for very mediocre meal."
• "Portions were far too small for the price you pay."
• "They are complete rip off's they over charge."
• "Its table service now, good effort, but food was poor. It was £3.60 for a cola. Our bill was £33.20 and genuinely wasn't worth it."

Atmosphere & Cleanliness

Pros:

• "Plenty of parking, we got a table straight away. It was table service and we didn't have to wait long."
• "The place itself was very well kept and provided wonderful surroundings to have a meal."
• "Pleasantly surprised by what I found inside! Very clean and welcoming."
• "The pub has the right atmosphere, the dining areas are separate from the drinking areas with suitable seating such that when eating, you are less inclined to be disturbed by the rowdy drinkers."
• "DOG AND CHILD FRIENDLY."
• "Nice place for kids, large play area outside."
• "The pub was very clean and very well managed."

Cons:

• "Tables were left with dirty plates and glasses while some - not all - waiting staff were stood talking to guests in the beer garden."
• "Christmas Dinner... absolute shambles, disgusting."
• "Appeared grubby, and smells of grease, also was unwelcoming."
• "As with any pub with a children's play area inside a pub it seemed gruby."
• "Arrived and sat down to a dirty table (all had been left unwiped)."
• "The tables were dirty, had to ask waiter to clean thoroughly as they were sticky n food embedded on them."
• "Tables being cleaned around us with a red cloth, normally reserved for sanitary cleaning."