Samad Al Iraqi Restaurant Reviews Summary

Food Quality

Pros:

• "All the food and specially the lamb was excellent."
• "The starters and main courses were delicious."
• "Great Authentic test of famous Iraqi dishes like lamb quizi, biryani rice, grilled salmon."
• "The potato chab, lamb quozi were amazing the meat is really good."
• "Highly recommend their lamb dishes and Baba Ghanoush. Really fresh and tasty!"
• "The food was simply marvelous and delicious, and very well priced."
• "This is one of the best Middle Eastern restaurants in London for sure."
• "Food was great and reasonably priced."

Cons:

• "The mixed grill was dry and no sauces. Now!! Who does that!"
• "The kebba was not good. It was not fresh made."
• "The food came is really average and wasn’t really hot."
• "The mixed grill and I had to ask the manager for bread but he forgotten to order it."
• "I ordered a Chicken Maqluba, it was incredibly oily and tasted old."
• "The service was awful and everyone in there felt it. We ordered 2 starters and 2 main. That’s it. No hard."
• "Worst service in history! Food was awful. Bland. No taste. Butchered the maklooba."
• "Food wasn’t particularly flavoursome, lacked spice and poor quality of meat."

Service

Pros:

• "The staff is very friendly and professional."
• "Service was good and staff were nice."
• "Our server Tamta was superb from start to finish."
• "Wonderful staff and great service at the Dubai Jumeirah branch."
• "The staff were very kind and welcoming. The place is clean too."
• "The staff is really welcoming and accommodating. Quick service."
• "The service is very efficient and the atmosphere is great."
• "The staff were so kind and attentive and the chef was so lovely too!"

Cons:

• "Pathetic service and food! We were 4 and were given one bread which was soft and cold."
• "The food took an exceptionally long time to arrive."
• "The service is so bad that I had to ask them to take off the service charge."
• "The service was lacking. We were moved from one table to another suddenly."
• "The food took ages to come, when we asked for an update they said it was ready but it was still like 5 minutes."
• "Very slow service for a quiet day took 10 minutes sitting and they couldn't even give us the menu."
• "No attention given to guests so I had to go to the reception to ask someone to take my order."
• "Horrible service, horrible customer service, Chicken burger came as beef burger."

Price

Pros:

• "Reasonably priced but make sure you come with your bank in your pocket."
• "The meals were actually big enough to split between two people. Very tasty and good quality."
• "Half a head of a lamb which was well worth the price."
• "The food was amazing and the service was excellent. I would highly recommend you go there."
• "Huge portions of food if you go for the set menu. Pretty good bread, falafels and hummus."
• "Food is divine! Portions are very generous, beautiful decor."
• "The food quality is absolutely great, generous portions and reasonable prices."
• "The potions were perfect. The food was tasty. Service could have been better, but it was reasonable."

Cons:

• "It is very overpriced for what it is."
• "Food is fine - not exceptional or the best we’ve had of food like this but still good."
• "Some items are very expensive but overall the experience is worth it."
• "The food was out of this world 😋😋😋! All the food was delicious and the dishes' size was soooo big😍."
• "Very expensive, staff had no idea whose dish belonged to who. The food was average and overpriced."
• "I am deeply frustrated by the extremely poor customer service we received."
• "The worst experience so far in a London restaurant! The service is so bad."
• "Unfortunately quite disappointing service. No information on the breakfast set menu within the menu."