Slemani Restaurant Ealing Reviews Summary

Food Quality

Pros:

• "The food here was very nice but sometimes the meat and the chicken can be very rough and dry at times."
• "The food was excellent 👌 and truly authentic Middle Eastern food I have ever tried."
• "The most delicious Kurdish food in London - would def recommend the Lamb Kozy & the dolma - it was exceptional!"
• "Best Kurdish restaurant in Uk, the menu is very rich includes variety of Kurdish/ Iraqi cuisines."
• "The all three meat from the 3 meat mixed grill were very meaty."
• "This is a fantastic Kurdish restaurant with really delicious, traditional food."
• "The mixed grills was good. Okra soup needed to be further improved. Rice was well cooked."
• "The food was amazing, I really enjoyed and service by Saman,Gazize and Araes was spectacular."

Cons:

• "I got chicken shawarma to take away and they gave no sauce??? There was a single ketchup sachet in the bag."
• "Edit: I’ve just come home and opened the box, the shawarma is disgusting. It’s old and dry."
• "Absolute waste of money guys. I went there reading all the mixed google reviews and was treated with a frozen piece of lamb!"
• "The food was disgusting! There was a fly inside the soup! Kabab was horrible! Uncooked and there is lots of garlic and onion inside the kabab, NOT Kurdish!"
• "The lamb was literally frozen inside. We couldn't eat as it was so dry and cold. The white beans stew was the heinz canned beans -_-."
• "The food cold seems like a microwave worm up also the servings were really bad and the ones dishes was too little and cold."
• "It was lovely! Good service, right environment for a meal and socialise, clean toilet. Only one thing that can be improved is not having onions as salad."
• "I was charged 36 quid for a leaking salad one slice of bread and half a foil platter of mixed grill then when i returned being honest the guy said to me that it was more money."

Service

Pros:

• "The service was very good and the waitresses had a nice laugh with my family."
• "Outstanding service 10/10."
• "Good food and even better service! Although the dolma wasn't available today, the nice service definitely made up for it!"
• "Fatima had amazing customer service. Really friendly and approachable."
• "Lena and Roya at this restaurant provided exceptional service, making our dining experience truly special."
• "Roya, our waiter, was absolutely fantastic during our dining experience. Her service was impeccable."
• "Lena and Roya were really great waitresses, always asked if we needed anything."
• "Saman made sure our experience was amazing."

Cons:

• "You will feel so inferior if u will order less and you will not be treated good."
• "Unfortunately, the ownership keeps changing hence quality and service becomes unpredictable."
• "The supervisor of the staff is known to be rude and arrogant and have very little understanding of customer service."
• "Extremely displeasing experience with unprofessional management. My recent dining experience at this restaurant left me thoroughly dissatisfied."
• "The staff are so confused, they end up bringing you other peoples order."
• "The service was slow and the staff don’t have any customer service skills, a part from one waitress “Hala” who was trying to do her best while her colleague “Meryam” had so much attitude!"
• "This restaurant is getting weird and wierd every time I visit. I remembered the last time I visited I said this is my last time."
• "Waited two hours for a collection order the owners excuse was we get orders for collection but customers don't actually come."

Ambience and Atmosphere

Pros:

• "What I liked most about the restaurant was the atmosphere. It was very homie, clean and welcoming."
• "Me and my family loved the ambience of the restaurant."
• "My family and I thoroughly enjoyed the restaurant's decor; it's a really nice place to relax and enjoy good food."
• "A hidden gem in west Ealing! My favourite place for Iraqi food."
• "Beautiful restaurant, beautiful food! The quantity and quality of the food is incredible."
• "The food was exquisite, and they served us generously-sized portions, even including a complimentary soup."
• "Slemani is an absolutely wonderful restaurant and has top notch service."
• "A really lovely restaurant, my friend had eaten here for her leaving do and wanted to take us all here for her birthday. And it did not disappoint."

Cons:

• "I think I'm not used to Kurdish food. The all three meat from the 3 meat mixed grill were very meaty."
• "I have reviewed this restaurant before and rated it the highest. Unfortunately, the ownership keeps changing hence quality and service becomes unpredictable."
• "We are regular customers and bring a large family group most times. The owners keep changing. Unfortunately, recently, the new owner employed staff that can't speak or understand English well."
• "The restaurant was a bit small but the environment was wonderful."
• "Went there on a busy evening but this is absolutely no excuses for everything going wrong in this place as the management could have forecasted it (Eid day in a Muslim area)."
• "The place is cosy, perfect for families, the food is great, the staff are friendly and the prices are very reasonable. +you can bring your alcohol beverage with you for your dinner free of extra charge."
• "Not taking credit card, as claimed C/Card machine is not working!, then offered to pay online and asked for restaurant's bank details, again he refused, only taking cash!!!!."
• "Best kurdish restaurant i've had in london! Took my family out whose never had kurdish food and Slemani restaurant didn't let me down."