Address: 7 Grandale St, Rusholme, Manchester M14 5WS, United Kingdom
Phone: +447961143083
Rating: 4.8
based on 156 reviews.
Quality of Abayas
Pros:
"The craftsmanship of each abaya is simply stunning."
"All the abayas I’ve ordered from here so far have been very high quality."
"The quality of abayas is really good."
"The fabric is amazing, my father who worked in fabric for 40 years was very impressed!"
"They make dressing modestly effortless!"
"I've purchased several beautifully made abayas over the years and the quality of the fabric is excellent."
"The materiel is soft and of the best quality, the designs and details on the abayas are stunning."
"I brought three Abayas and each one is exquisitely beautiful."
Cons:
"At first, I was surprised that the colors were a bit different than pictured for a couple of the abayas."
"Horrendous customer service, make you feel belittled in store. Abayas are all overpriced and upon wearing they tear and the sequins fall off very quickly!"
"Products are faulty and a lot of cheap materials are used!"
"Abayas are soo overpriced."
Customer Service
Pros:
"The customer service is amazing. My abaya was dispatched for next day delivery within 10 minutes."
"Customer service is also helpful when there is an issue."
"Excellent owner resolved issue with lost package immediately customer service is 5 stars."
"Excellent customer service. The most beautiful unique designs."
"I was grateful they opened up the store for me when it was closed."
Cons:
"Stood at the till with hijab in my hand and the young girl behind the counter ignored me."
"Staff member inattentive, didn’t reply to Salam, wasn’t helpful and focused her time solely to chatting with other customer."
"Horrendous customer service, make you feel belittled in store."
"No very impressive customer service owner is rude specially with his workers."
Shipping and Delivery
Pros:
"I am from the USA and the shipping was fast."
"I live in California, I’ve ordered few times in the past and the quality of abayas and excellent customer keeps bringing us back."
"The delivery was super fast, alhamdulillah I get less than 3 days for international shipping."
"My delivery to Germany was super quick and abayasboutique were really fast in resolving any issues that took place with the courier."
Cons:
"I was looking online for the perfect abaya and came across abayas boutique. The design I was interested in was currently sold out on the website."
"I ordered an abaya for a special occasion and I have to say that from all the company’s I have previously ordered from this company not only provide excellent customer service but also exceptional quality pieces."