JMW Solicitors LLP Reviews Summary

Conveyancing Service

Pros:

• "Absolutely brilliant, we were able to complete on a property in under two months using JMW."
• "JMW were brilliant in the conveyancing of the sale and purchase of our property."
• "Jodie and Beth were helpful, responsive and professional throughout the whole process."
• "Would gladly use them again and recommend them to others!"
• "I would like to thank you Owen Wilson and Jodi Lund in helping us on several purchases and remortgage."
• "They made the buying process seem pain-free and easy."
• "We have used JMW Solicitors LLP on 2 occasions to sell our properties. On both occasions they have been professional, hardworking and helpful and did a first class brilliant job."

Cons:

• "It takes 7-10 days, and repeated sending of emails to get a response, and the replies are never very helpful."
• "I will not recommend JMW to folks who needs property legal advice."
• "I wouldn't have had to ring so much if the service provided was of any tolerable standard!"
• "The whole experience is bad, and it makes me wanted to give up the purchase."
• "Calls are regularly not returned or it takes days to respond as their workload is so great."
• "Junior lawyers at senior rates - and charge like a wounded bull!!"
• "This Holleh person doesn’t stay on top of client matters and she is sloppy to the core."

Customer Service and Communication

Pros:

• "Jodie Reilly was amazing she was always there to speak to on the phone or via email."
• "I would like to start my review by giving my solicitor Rob a huge thank you, He has been wonderful throughout always kept me updated from start to finish."
• "Craig Marsden and Mark Copparelli were both extremely helpful handling the sale of our home. They were proactive, friendly and nothing was ever too much trouble."
• "Dealt with Lana from Manchester when selling and purchasing a property, Lana has been amazing and super efficient."
• "Layla is an absolute asset to JMW. She has constantly updated me in the process; at no time have I had to chase her for an update."
• "Scott Richie handled my house purchase and was amazing."
• "He is very professional, polite, efficient and his communication is on point."

Cons:

• "But the lawyers are not helpful and not responsive to questions at all."
• "Took over 6 months for a property with no chain either side to go through. No updates from Jenna (who was dealing with my side) had no empathy to the stress it caused."
• "So far a very poor experience of conveyancing for a home purchase. Generally difficult to get hold of."
• "Terrible experience from the beginning. It's been 11 months since I appointed JMW to deal with the sale of my property and its still not resolved."
• "The main problem was that my solicitor, though polite and nice when I actually got hold of her, was lax at communicating."
• "Phone calls never returned - e-mail replies take 2 days - no sense of urgency."
• "The conveyencer dealing with my case often doesn't reply to my emails requesting an update, never answers their direct line."

Professionalism and Efficiency

Pros:

• "The firm is professional enough to handle the purchase of my property."
• "I was very fortunate to be recommended by a friend to Amanda and JMW."
• "I couldn't recommend anyone better than the JMW team. Thanks Guys !"
• "Highly recommended and will definitely engage JMW for the upcoming property transactions."
• "I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent services."
• "Recently instructed on a remortgage of mine and completed in less than two weeks."
• "Amazing service from start to finish. Hojol and Jade were meticulous in every detail even working after hours and during annual leave to answer queries."

Cons:

• "Very very bad service. Without signing the documents, they insisted on paying the money."
• "NO FURTHER ACTION !!!!!"
• "Nightmare conveyancing service! I've never felt the need to leave a negative review of a service, I wish id seen these reviews before I engaged them."
• "I had an extremely poor service from JMW. The standards of service outlined pre contract were not met at all."
• "What a horrible experience! To date (3 weeks since I made my complaint) I am still waiting to be contacted by their complaint representative, they do not have a complaints procedure."
• "A law firm that operates against the law."
• "I would never wanna refer my clients and will also strongly advice my agency to avoid JMW as representative!"