The Horseshoe Inn Reviews Summary

Food Quality

Pros:

• "Fantastic food, great service and great value for money."
• "Very good food, great choice especially on a Sunday for lunch."
• "The food was very tasty."
• "Food here is always top quality."
• "The food is lovely, freshly prepared with good quality ingredients."
• "Food nice gastropub choices. Lamb especially delicious."
• "The food was fantastic."

Cons:

• "Burgers weren't as good as expected after reading the menu, hardly any cheese and chips undercooked/pale."
• "The food on this occasion was awful."
• "Seafood was overcooked which I think is sacrilege when it wasn't cheap."
• "Main meal wasn't very nice - Haddock too much batter."
• "Salad was tired and sad, evidently out of a plastic bag from some supermarket."
• "Our burgers were meant to be beef steak but they were almost inedible, dry and tasteless."
• "The lamb was not wonderful it was unfortunately tough."

Service

Pros:

• "On entry you're greeted by a friendly front of house member of staff."
• "Staff are very attentive, welcoming and well informed."
• "The staff are all lovely, attentive and efficient."
• "Both the food and the staff were superb."
• "The staff accommodated us with remarkable ease and professionalism."
• "Staff very polite and very helpful."
• "Waiting staff were attentive and charming."

Cons:

• "The couple of older staff seemed stressed and distracted."
• "After a couple of Minutes we weer told that they needed the table."
• "The waiter that gave us the rectified bill was with a really bad expression, kind of like we were being boring costumers."
• "Very young staff seemed nervous and inexperienced."
• "Staff knew little about the menu or drinks so not good for advice."
• "No one thought to take our glasses and cups away or even offer us another drink."
• "We told the waitress but no offer of a refund."

Ambiance and Decor

Pros:

• "Even the decor in this place is great, it's quirky, yet traditional and cosy at the same time."
• "The pub too was clean and styled well."
• "The ambiance is good it is a typical snug country restaurant pub."
• "Lovely cosy space, stopped in for a beer with the rugby after a walk."
• "Nice decor and look of the restaurant."
• "The pub itself is gorgeous, perfect blend of classic and contemporary with really nice decor."
• "The ambiance perfectly encapsulated the charm of rural Scotland."

Cons:

• "Went to bar for drink before eating in restaurant - smelt of dogs."
• "The room is clean and fully equipped."
• "Room tiny with very little light and view onto a dirty flat roof and loft space of adjacent building."
• "The place is nicely decorated, but at the same time doesn't feel cozy."
• "The position of the toilet was too close to the wall."
• "But I wished it had been a wee bit brighter in the colour scheme."
• "Room totally unacceptable customer service nil."

Value for Money

Pros:

• "Quite expensive but the quality of the food was well worth the price."
• "A super little pub with friendly staff and excellent food at good value."
• "All in our 3 course meal for 2 with drinks was only £50 so can't beat the value either!"
• "The food is amazing and real value for money."
• "Once you compared it to other restaurants, you’d realize The Horseshoe Inn is not expensive at all."
• "Food was first class and the price was great value for the great starters and meals we had."
• "The price was very reasonable."

Cons:

• "I paid £13 for a salad that had a poached egg and some pieces of black pudding and bacon."
• "It was alot more expensive but I paid £230 this was £70 more that expected."
• "The blue cheese we paid extra for was barely noticeable, just a scrape."
• "The bacon wasn't even a stripe I would say.. So no value for money."
• "Very similar fare to a Wetherspoons type meal but at twice the price."
• "Very disappointed, over priced steaks, not cooked as requested."
• "We found the food was overpriced for what we received."

Accommodation

Pros:

• "The room had everything we needed. It was clean and they made a very good attempt to make it look special."
• "Rooms are in the converted school house behind the restaurant, ours was clean, quiet with a super comfy bed."
• "Very well run warm and friendly pub with rooms and excellent food."
• "Stayed overnight but wish it had been 2 or more. Rooms wee bit small but very tastefully decorated."
• "Had a lovely stay, only one night as heading further north, room was spotless."
• "The bed was comfortable and the room was very tastefully decorated."
• "The room is decorated with love and attention and is very clean and well kept."