Polpo Soho Reviews Summary

Category: Italian restaurant London

Address: 41 Beak St, Carnaby, London, W1F 9SB, United Kingdom

Phone: +442045374341

Rating: 4.1
based on 313 reviews.

Food Quality

Pros:

  • "Delicious food. If you see something you want, order 3 of them because the portions are TINY."
  • "The Tiramisu is the best one I have ever had, a very subtle coffee which I really like and so creamy and light."
  • "Food is good, simple and tasty."
  • "Potato croquettes, prawns and asparagus were fantastic."
  • "Food was tasty and the wine too."
  • "Potato and truffle croquettes were nice and flavourful."
  • "Every dish was delicious."

Cons:

  • "Overpriced and overrated. Food expensive and very average."
  • "Mushroom and tallegio arancino was not good-lacked seasoning I think hence tasted very bland."
  • "Octopus was tough as a mo******er and wasn’t cleaned of the skin and suckers still on, making it even tougher."
  • "The food wasn't as good as I thought it would be from other reviews, so it was a bit disappointing."
  • "The food was extremely average and the vegan cheese on the pizzetta was horrible."
  • "The octopus was completely overcooked and super chewy, the gnocchi was tasteless and the pasta sauce was very thin and bland too."
  • "The food was pretty average."

Service

Pros:

  • "Great friendly staff who are a real credit to the place."
  • "Friendly staff who sorted us out with seats at the bar as we didn't have a reservation."
  • "Great atmosphere and friendly staff."
  • "The staff are also so friendly and lovely, I had a great experience."
  • "Staff were really courteous."
  • "Staff very discreet but friendly and polite."
  • "The staff were friendly and attentive."

Cons:

  • "The service is super slow."
  • "Very average service put quite a damper on the night."
  • "Even though not overly busy when I arrived, very slow service, getting parts of our order wrong and no finger bowls provided for prawns!"
  • "Only downside was service really rush you to order, to eat and they’re constantly taking plates away."
  • "The waiters were rude and one kept bumping into my boyfriend, without even sharing a look."
  • "We had to suffer loud music which seemed to be for the pleasure of the staff."
  • "The service is just unfriendly and awkward."

Atmosphere

Pros:

  • "The space is really cosy – there’s a basement room, too."
  • "The setting and design itself was nice, cosy and cool, but the atmosphere was fairly dead."
  • "Definitely good lighting and not crazy on the music which helps the conversation."
  • "Place is beautiful, nice location, we enjoyed our food and drinks."
  • "Such a great spot. Stopped in randomly while strolling through Soho, sat at the bar, and were treated to marvelous service, great drinks, and amazing food."
  • "Super cosy."
  • "Great atmosphere and great cocktails."

Cons:

  • "The vibe was soulless and awkward."
  • "The place was packed and fairly loud."
  • "Noisy, very noisy."
  • "This place is also unreasonably dark so phones were needed to read the menu."
  • "Really terrible commercial disco music, which doesn't belong in this place at all and becomes quite disturbing after a while."
  • "The only music being played was Pink Floyd - huge fans but playing back to back albums in their entirety including interludes and live crowds chants is a bit of a weird vibe."
  • "Whilst it's still a great vibe inside and great service you can see how it has become a chain."

Value

Pros:

  • "The portions are good for the price and surprisingly filling."
  • "Small enough portions to be able to do a mix and match, and very affordable prices for the location!"
  • "Their house wine was very decent & reasonably priced."
  • "We had a deal that gave us a starter for £1 when buying a drink, which was good value."
  • "Price: Very reasonable."
  • "Service was fast and prices reasonable."
  • "Great tapas style food as reasonable prices."

Cons:

  • "Total came to £27 including 15% service charge, which for two small dishes and a drink is very steep."
  • "The food was overpriced, especially in comparison to other places in Soho that offer much better quality food."
  • "They even charge 15% service charge, but for what service?"
  • "Food was very expensive for what it was."
  • "For 5 stuffed olives and a bottle of house wine it's just under £40."
  • "Food portion was tapas but price was not."
  • "Considering the size of the meals they were very expensive."

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