Address: 4-5 Northumberland Ave, London, WC2N 5BW, United Kingdom
Phone: +442074946851
Rating: 4.1
based on 352 reviews.
Staff and Service
Pros:
"Just had the best time at this café, and I have to give a massive shoutout to Shehzad Aziz for making it extra awesome!"
"Service was great as well as the food and coffee."
"She smiled all the time and she helped us with everything we need it for."
"Parul, azizul and saklain had given an absolutely smashing service this evening!"
"Madalina was an amazing server."
"Lovely tea! and exceptionel costumer service. The waiter Saqlain was great, and refilled the tea when needed."
"The staff provided friendly and fast services."
Cons:
"The customer service was appalling! The waitress even rolled her eyes at us."
"Waiters are the rudest people I've ever met."
"Unfortunately the staff were extremely rude."
"These cocktails were very watery and cosmopolitan tasted like soap,no cranberry flavour whatsoever."
"A disgrace service from the waiter, a person with Indian looks with glasses and a bit skinny."
"Staff is quite unprofessional from my humble opinion: delaying customers by not clearing tables with trays but by hands, running up and down as if someone is rushing them."
"The waiter was nasty and not really paying attention to us."
Food and Drinks
Pros:
"Beautifully decorated café with a good Italian cuisine and a large dessert menu."
"The honey cake is soooo moist and sweet. Two thumbs up."
"Food is super delicious and cocktail drinks were too good."
"I ordered the grilled salmon dish which was cooked perfectly and accompanied by equally delicious sides of spinach (my favorite) broccoli, and herb butter."
"The American pancakes were delicious with fresh strawberries & bananas!"
"Had the best Vegan chickpea and tomato risotto. Amazing it was. And the strawberry lemonade my god so refreshing."
"Every dish was delicious, the servers were super attentive, and the decor/ambience was perfect."
Cons:
"Was disappointed in the portion size and quality considering the price."
"The desert is mediocre at best."
"For the price it’s just not worth going, you can get better service at Mc Donald’s."
"We got a chicken sandwich to go and it was barely edible. Totally bland."
"The cake was horrible! The pistachio cake and tiramisu did not have any taste at all! It looked like it stayed there for weeks and you couldn't feel any taste of the pistachio!"
"Everything was so expensive but terrible tasting."
"The pistachio honey cake had a very very strong bitter aftertaste."
Ambience and Decor
Pros:
"As if Italy's Cafe landed in London!"
"It’s definitely a sweet, ‘instagramable’ spot in London."
"The interior of the cafe is beautiful, but that is all I have to say."
"Amazing place with lovely decor."
"I like how beautiful the interior is and everything just looks pretty."
"Loved the decor inside some beautiful chandeliers and nice mirrored & timber walls."
"This coffee shop is adorable and the food is just AMAZING."
Cons:
"Yes, the interior is 'fake posh' but it does the job."
"Interior is old and not in a good antique way... Interior looks cheap and not Italian at all."
"Ceiling: incomplete, unlike other coffee concerto designs, this was looks like a Starbucks."
"The juxtaposition of the beautiful wall decor and the untidy, unfinished hanging air conditioning units closely represents of the relationship between the undeniable beauty of the Cakes in this cake shop and their disappointing taste and texture."
"The restaurant was very nice and a cute setup!"
"The restaurant had nice overpriced food but the condition of the interior is so disappointing comparing to the price."
"Toilets: it really needs automation, small and all manual."
Value and Pricing
Pros:
"Great food, great service, great atmosphere and reasonably priced too."
"I highly recommend this cafe - prices were reasonable too!"
"Prices were lower than what I expect at a restaurant in any large metro city and were fair for what I was served."
"The price was very decent."
"Price was a little on high side but still value for money with the quality."
"Especially good value with a Groupon voucher."
"Best food best decorations restaurant in central London."
Cons:
"£5 for a single serving of tea whereas most places serve a large tea pot - what a scam."
"somehow it cost us £20 for these two cakes, they worked out at pretty much £10 each which is outrageous considering how dry and bland they were."
"For the price it’s just not worth going, you can get better service at Mc Donald’s."
"The overall food and beverage price is slightly on the higher end. A discretionary 12.5% service charge is added to the bill."
"The dish presentation, despite the steep prices, was disappointingly plain—£30 for fish and chips and cakes starting at £10."
"Incredibly overpriced for ordinary food (£5 for bottled water) The service was nothing special and included an eyeroll when asking for water and being short changed and rounded down to the nearest pound with no prior conversation."
"A small bottle of water costs £5.85 which costs £1 on amazon for a large!!! Very overpriced average service."