Prezzo Italian Restaurant London St Martins Lane Reviews Summary
Category: Restaurant London
Food Quality
Pros:
- "Amazing food, I really like this chain."
- "Food and drinks were very good."
- "The Carbonara was delicious, king prawns in chilli was spicy and the food was lovely and hot."
- "Very good garlic bread and pizza."
- "Gorgeous food, cosy environment."
- "All of them were delicious."
- "The food was amazing. The price was reasonable and the service was fantastic!"
Cons:
- "The pizza had one leaf of basil in the centre."
- "The pasta chicken dish was rubbery and very bland - I've had microwave meals better than this."
- "The food was mediocre - dry chicken in a plate of soup-like sauce."
- "Potato was boiled soft, no flavour sauce marinate."
- "Grilled chicken was dry, with no taste."
- "The edge of my daughter's pizza tasted of mould."
- "The pizzas were nothing special, bland and overpriced at around £16."
Service
Pros:
- "First class customer service, making me feel welcome from the moment I stepped through the door."
- "Very friendly staff."
- "The service was very good, as staff were polite and professional."
- "We had good service and most of the staff were friendly."
- "Service was friendly, efficient, and accurate."
- "Staff who served us were polite he gets 5 stars."
- "The staff were efficient and friendly and the atmosphere was lovely."
Cons:
- "The staff seemed to be a bit uncaring and left us standing for a long time before being seated."
- "Service was terrible."
- "visited on my daughters 9th birthday. Asked for a cake to be bought out at the end our meal as a surprise and they seem to have forgotten!!"
- "The man became very aggressive and irritant as he gave the bill and took my payment."
- "Arrived 12:45, ordered 13:10, now 14:20 and no food or explanation. Will most certainly not be coming back!!"
- "The service very poor."
- "Terrible service, staff doesn't want to give a jug of water despite being a very hot day."
Value
Pros:
- "The price was reasonable."
- "They offer you fresh products and varieties of option in food."
- "Kids meal is worth it!! Pretty big portion and it was a full course meal with starter,main, dessert and a drink."
- "Even better with a 40% off code from the Prezzo app."
- "Great tasting pasta risotto and pizza's at a good price."
- "Not to expensive for the area it is situated in."
- "Excellent gluten free pizza- but also wide variety of classic continental and American food. Reasonably priced, great value."
Cons:
- "Soft drink prices high as always."
- "The penne pasta Aribitae for £10.95 come out very tiny portion."
- "We were charged £5.75 for a half piece of plain pita bread."
- "Main courses didn’t arrive together - more than 10 mins apart - very underwhelming - but that’s London for you - overpriced and poor quality."
- "The pizzas were nothing special, bland and overpriced at around £16."
- "A romantic meal in this restaurant gave me a nasty FOOD POISONING (acute gastroenteritis)."
- "We ate here in January 2024 and were really disappointed with the stingy overpriced food."
Ambiance
Pros:
- "A surprisingly outstanding restaurant based in ‘Theatreland’ of the West End of London."
- "Restaurant atmosphere was great!!"
- "Lovely lunch as soon as this restaurant opened, food was great and amazing service!"
- "The restaurant was busy, bright and vibrant."
- "Fabulous restaurant got a table quickly staff efficient in waiting on us food delicious."
- "Such a amazing place. My fiance and I have been there for post valentines dinner and was fabulous. Welcoming, smiling and very friendly staff."
- "A cozy and intimate French bistro with an authentic Parisian ambiance."
Cons:
- "Cramped, noisy."
- "This is a quite busy place with very small room between the tables so it is rather suitable for lunch."
- "overall it was very loud inside and the tables were too small for 5 people."
- "The tables were too small, and couldn't enjoy talking to my friend, as we were sitting very close to two shouting people."
- "No air-conditioning on a hot May Bank Holiday made for a pretty uncomfortable dining experience."
- "The upstairs head waitress was unpleasant and aggressive."
- "It's a very busy area so it was almost full."
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