Address: 1 Market Pl, Kettering, NN16 0AQ, United Kingdom
Phone: +441536484782
Rating: 4.6
based on 138 reviews.
Entertainment and Atmosphere
Pros:
"Our son lived it. Good entertainment the staff bring out dinosaurs and tell you some facts etc about them."
"What we didn't expect was some fossils to be brought out and for them to be explained to us - amazing interactivity with customers."
"Kids got small presents upon finishing the activity page."
"The people who work here do so much more than just a bar job they have fantastic knowledge and facts about Dinosaurs."
"Tom one of the servers was fantastic, coming round with dinosaur puppets and toys, which even the adults enjoyed, lovely touch to our meal out."
"The atmosphere was great, loved the design of the restaurant! It was amazing!"
"Fantastic customer service. A staff member spent a considerable amount of time showing us lots of fossils which were brought to our table."
"From the moment we walked into the restaurant the manager Nicky made us feel super welcome."
Cons:
"The atmosphere was quite flat, perhaps it's better when there's lots of people dining."
"Shows images of steaks on the website but only burgers on the menu."
"Terrible service, waited 45 minutes to be served drinks, kids were tired, hungry, yawning."
"My daughter asked for sausages and chips with a couple of sides quickly. When the gentleman who was serving us put our order through the chef could be heard moaning from the hatch about us ordering food."
"Sadly, staff no longer dress the part and the upstairs is shut off, so half of the experience missing."
Food Quality and Variety
Pros:
"The food was really good - I had the light meal chicken burger and chips, which were crispy and tasty."
"Food is good & well priced."
"The food is beautiful my burger was massive but cooked perfectly very tasty good quality ingredients."
"Fantastic meal and very reasonable. The service was great."
"Absolutely fantastic evening at jurrassic grill, food was absolutely amazing and the staff were Brilliant."
"Absolutely love this place! Looks amazing. Food was served quickly, looked great and was thoroughly enjoyable."
"The food was OK, the big selling point here is the dinosaur theme."
"Food was tasty, and generous portions."
Cons:
"The pizza was bland and and the burger was tasteless."
"£38 for burnt cheese pizza, 2 portions of hard chips and a portion of rock hard chicken strips again with hard chips, definitely not worth the money."
"Credit to the staff they put in a lot of effort with my son and he absolutely loved it. However a burger so clearly cheap that it was almost purple inside and with cheap plastic cheese on it... come on... I don't appreciate feeling so ripped off."
"For the price, the menu should be a little more varied with a kids menu as an option."
"The food was ok, over priced for what you got. Husband ordered meteorite burger and daughters dino burger appeared more than his... taste wise, was lovely. Just think the prices need adjusting to reflect food better."
"Great good, freshly cooked, which can mean it's a tad slow, but is usually with the wait. Fairly limited menu."
"Food was ok, over priced for what you got."
"Not great value for money. Shows images of steaks on the website but only burgers on the menu."
Service and Staff Engagement
Pros:
"The staff were very friendly and welcoming."
"The general manager is a wholesome Lady who had time to speak and show my son fossils and interact with him throughout our meal."
"A lovely venue with fantastic staff. My 5 year old loved the place and the staff were an absolute joy."
"Rated it five star purely on service and how attentive the staff were."
"The staff were absolutely amazing they made my little boys day!"
"The service was brilliant and the food came out very promptly."
"The staff were so friendly and the manager went out of the way to make sure they loved it."
"Staff were excellent, especially Tom. So interactive with the kids."
Cons:
"We had travelled 45 minutes just to come to the restaurant as we thought it seemed like a lovely concept for kids and our daughter was really excited. Unfortunately it became apparent very, very quickly how unappreciated it was that we had booked this time slot."
"Took just over half hour to get a menu, then had a drink brought over before we had even ordered."
"Terrible service, waited 45 minutes to be served drinks, kids were tired, hungry, yawning."
"When we arrived the table wasn't ready. They'd overbooked."
"Food was great and the surroundings were so unique, it was my my sons 12th birthday and we had a terrible outing so this cheered him up no end. So big thank you!"
"Well we’re to start, went hear for our great grandson Birthday I’m glad that he’s to young to understand that it’s not a nice place, the staff couldn’t care less the food is cold."
"I would never trust this place again I had the worst meal here. I Would never go back."
"I booked a table here long before the lockdown was lifted and received my confirmation."