Address: 182 Sefton St, Liverpool, L3 4BQ, United Kingdom
Phone: +441252732300
Rating: 4.6
based on 228 reviews.
Customer Service
Pros:
"All the staff were absolutely fantastic."
"The staff very friendly, introducing video before racing."
"Staff are excellent and very welcoming especially Kieran excellent hospitality, very helpful and makes the experience even better."
"Really fun time with friends! Everything flowed smoothly, excellent staff and really helpful, and a wonderful, jolly young lad looked after us."
"Fantastic service from all the staff at Teamsport Karting Liverpool today!!"
"Professional friendly staff."
"Staff are very good and professional."
Cons:
"Shocking customer service. Bought some vouchers for a repeat visit - lost them in the chaos of sorting kids out - customer service say tough luck."
"Service and staff AWFUL I was shouted for speeding now don’t get me wrong but I payed to go go karting not on a Feris weel."
"Blonde guy behind the bar was rude."
"Main issue was a male steward who was positioned around the track, was incredibly aggressive towards me."
"Then when I asked at the pit they didn’t look happy at all about it, gave me a camera but didn’t take my name, so probably won’t get the footage."
"You get bullied on the track, paid about £40 and went home with a bad arm, and the workers don’t even attempt to pacify the situation."
"One staff member in particular called AMY was rude disrespectful to me she made my kart go slower then all the others."
Track and Karts
Pros:
"Great track good balance of straights, hairpins."
"It's a great track with good karts."
"The karts have got some kick to them, and safety seems to be given a top priority."
"Love it here! The track is amazing, karts are fast and well looked after."
"The karts were quick the track was very well kept, so we're the karts."
"A great track and well organised! Marshalls are fair and let you get on with it rather than black flagging you for every minor thing and ruining the buzz! A great afternoon racing!"
"Fantastic indoor Go Karting arena with a track split across 2 levels."
Cons:
"For start to finish the whole experience was terrible."
"Very over priced."
"The “essential” PPE comprising of gloves and balaclava are well overpriced at ~6 quid for the pair!"
"Racing suite was stinky and very very dirty."
"Massive inconsistency in the quality of karts some perform really well and some are shockingly slow."
"The 2nd session was very disappointing due to many on the track and a trigger happy steward."
"Very nice track and staff however if you want to get the unlimited track experience which in fact is 50 min you have to be prepared to wait 5 to 6 hours to complete the 50 min."
Safety and Organization
Pros:
"The team here give each driver an in-depth briefing before they race and equip them with full safety gear."
"Safety at its best..!!"
"Very clean. Friendly staff and generally well organised and safe with two race control points and Marshall's around the track. Digital race control flag system and very safe chequered flag process with cars continuing at walking pace until pitted."
"Increadible team and venue. All staff are friendly and helpful. Carts are very well maintained and safe as is the track which is 850m long and full of differing turns to make your visit to the track fun and challenging with a lot of room for skill development."
"Clean and professional atmosphere, easy check-in experience and plenty of space both at the bar area and beside the track to watch the racing whilst you wait for your results."
"The safety aspect was unreal they are serious when it comes to that, there red, Amber and green light system is safe and effective."
"Staff are professional and place is tidy and clean. Toilets and changing rooms."
Cons:
"Place was dirty with dirty plates and empty bottles everywhere."
"As I sat back and watched I realised how unorganised the whole thing was safety video said “walking pace at orange” everyone was still giving it some. Nothing was said."
"Used to be a decent venue but now they focus on maximizing the profits."
"Far too many racers causing spin outs, Stewards radios stopped working was an accident waiting to happen."
"Unfortunately shortly into the session the staff that were positioned around the track acted rather unprofessional."
"DANGEROUS, no penalties for bad/dangerous driving, not enough marshals, too many on track at the same time."
"Several nasty crashes, when the marshals eventually noticed incidents they were only interested in getting the circuit running again and not addressing poor driving standards or the safety of the participants."