Launceston Place Reviews Summary

Atmosphere

Pros:

• "The atmosphere was nice and relaxing."
• "The atmosphere is great and the layout makes it feel cosy."
• "A cozy atmosphere."
• "The ambiance is lovely and beautiful, with a great lighting, romantic candles, and a pleasant atmosphere."
• "Loved the atmosphere and the food was interesting and well presented."
• "The ambience was on point."
• "What a wonderful experience with an indescribable peaceful atmosphere."

Cons:

• "Next time hope they have air conditioning, it was hot in there."
• "On the downside, the chair was wobbly on a divide on the floor, plus the glass roof when sunny makes you hot."
• "Does get a little noisy. Acoustics?"
• "The only downside for us, was that we were on a table next to an Instagram obsessed group who were constantly posing."

Service

Pros:

• "All staff were exceptional. Service was impeccable."
• "The team at Launceston was very forgiving when we arrived 10 minutes late for our reservation."
• "Very pleasant and cheerful who waited at our table."
• "We had a wonderful welcome at the Launceston."
• "The staff were very friendly and helpful."
• "The staff were friendly and helpful, taking the time to explain each course."
• "Friendly and helpful staff."

Cons:

• "We were interrupted mid conversation by waitresses wanting to ask questions or put things on our table."
• "The staff were very friendly and attentive BUT they really need to work on their English accent to make themselves understood."
• "So ridiculous the service especially the female manger on 17th Sep night attitude is so rude, never experienced attitude this rude she laughed at us for the reason of booking this restaurant and not being a VIP."
• "One star off (maybe should be half a star off!) for a pretty long wait to take our order, where we had conspicuously closed the menus and were starting to crane our necks to spot a member of staff to ask a few questions and tell them what we wanted."
• "Service was great but there was too many people serving you or attending."
• "However at the very end, we were handed the bill without asking for it... by a different waitress who made a joke saying 'here is our gift to you' and handed my boyfriend the bill."

Food Quality

Pros:

• "The high quality at this price is excellent value."
• "The ingredients are of the highest quality and the blend of tastes and textures is unique."
• "Ingenious dishes creatively presented."
• "Sensational tasting menu from start to finish."
• "The food that chefs produced was on another level."
• "Comes with lots of nice surprises like snacks before starters and treats after dessert."
• "Every dish was curated precisely, with dining-ware made specially to fit each dish."

Cons:

• "One course that I was a little disappointed in was a cheese board I ordered and the chutney that came with it but I guess that's personal taste."
• "The food is average overall, not to my taste."
• "If I have to point one minor negative point is the dessert, that for me lacks the rest of the menu."
• "Dishes I don’t like: chicken liver pâté after taste is horrible and it ruined my appetite."
• "Some of the food was bland, some was over salted and none of the dishes were worth the price."
• "Yes the food is very good, but it is served in such small portion that it feels like a joke."
• "The only criticism was that each dish were dainty and therefore I left the restaurant feeling hungry."

Value

Pros:

• "Amazingly priced lunch menu."
• "And very good value set lunch too - lots of unexpected little extras."
• "Good price..value for money."
• "Well worth a visit, reasonable pricing for the quality of the entire experience."
• "Good value weekday lunch menu."
• "The summer menu costs £45 with a glass of rose champagne and is a great price in today's world."
• "Great value at £30 for 3 courses."

Cons:

• "Called up the restaurant immediately to see if there was anything they could and were abruptly told to email the manager Mattia."
• "The non alcoholic drink good but not worth the steep price considering it had no alcohol."
• "However, the drinks were quite pricey comparatively."
• "We spent nearly 500£ for two and I sadly have to say that it really was not worth it."