Uno Momento Middlesbrough Reviews Summary

Category: Italian restaurant

Address: 156-158 Linthorpe Rd, Middlesbrough, TS1 3RB, United Kingdom

Phone: +441642802835

Rating: 4.4
based on 149 reviews.

Food Quality

Pros:

  • "The goats cheese and black pudding starter was delicious"
  • "The food was beautiful and plentiful, also the portion sizes were fantastic."
  • "Food always excellent and fairly reasonably priced."
  • "The food was excellent and amazingly good value."
  • "Absolutely fantastic! Huge portions and the price is very convenient."
  • "Food here is always spot on. Full of flavor and fresh!"
  • "Fantastic food, a great atmosphere and brilliant service."
  • "Very well decorated, lovely staff and an overall nice atmosphere. Food is gorgeous, proper Italian cuisine."

Cons:

  • "Food was okay, somewhat undercooked but avoided that."
  • "NOT RECOMENDABLE. Lack of quality, good amount of food but taste and quality very poor."
  • "Service was perfectly reasonable. Food was dire. Calzone was barely cooked."
  • "The food was a little unseasoned but ok."
  • "Food just bland, greasy food with no real taste to anything."
  • "Lovely staff food not good at all. Party of 11, 5 had parmesan & felt very ropey the next day."
  • "Pasta was like when you get them pasta and sauce things in a packet and pizza had no flavour at all."
  • "Food was nice but expensive for what it is, £16 for a burger and a pint of Shandy."

Service Quality

Pros:

  • "Staff were very helpful, and the price didn't match the experience, I'd expect to pay more!"
  • "Staff were friendly and helpful from the moment we arrived at the restaurant."
  • "I met the loveliest waiter in the NORTH. His name is Dotun, young aspiring Nigerian."
  • "The staff were friendly and polite. The food was excellent."
  • "Staff were very attentive, friendly and extremely helpful."
  • "The staff were fantastic and very helpful. The food was to die for."
  • "Staff are friendly. Food is very nice pastas are very good."
  • "Fantastic restaurant with a good vibe about it. The food was amazing… would definitely recommend."

Cons:

  • "The service was extremely poor. It took us ages to be seated, then we were left almost 15 minutes without drinks."
  • "When I said that he didn’t ask for mine he just took the extra drink away and hurriedly asked for my drink order."
  • "The service was reasonable until we had to pay for the meal."
  • "Initially the service was ok, seen to our seats, ordered food and drinks. We had finished our starters and mains and were sat for around half an hour with no one coming over."
  • "Absolutely terrible. Food took three hours to arrive and when it did, we had wrong orders and cold food."
  • "Terrible service, despite booking 3 days in advance on a very busy day in the city they clearly over booked and understaffed!"
  • "Waited 2 hours just to pay the bill. Felt like staff were avoiding our table so had filthy plates on there for a long while."
  • "Firstly I was spoken to completely rudely by the manager and another person who worked there, was called a liar when I said the food was cold."

Atmosphere

Pros:

  • "The atmosphere of the restaurant was nice and chilled."
  • "It's a nice place, quiet and not too busy when we went."
  • "Lovely restaurant! The menu was fabulous, lots of choice! The food was delicious and very reasonably priced."
  • "The restaurant was aesthetically pleasing to look at and the vibe overall was positive and lovely."
  • "Food excellent, staff excellent. Really enjoyed it."
  • "Absolutely amazing food. Great service from lovely staff with lovely decor and pleasant ambient music playing in the background."
  • "Great entrance way. Very welcoming staff too. Inside the decor is fab. Great lighting, comfy seats and exposed brickwork."
  • "Food good, service okay, prices pretty reasonable, coffee okay."

Cons:

  • "Staff put blinds down after I asked, but only after about 5 to 10 minutes. When the food came, I felt blinded, boxed in."
  • "Just not sure why it'd be that busy. It's... Okay. Just. Maybe. Honestly from our group of five, I was the only one not disappointed with the food."
  • "Really disappointed here today. Been here several times this year. Brought my friend her first time. Firstly I'd booked a table but got sat next to the door."
  • "I would say that this restaurant is a bit on the bad side with unkind waitress and no understanding of kindness. I would recommend to tell the staff not to stare at the customers because it is very rude."
  • "The atmosphere and music were lovely but the tables are very small and cluttered."
  • "Food was OK, but a little pricey considering the slow service and the mistakes in the orders. Food was just average and the portion sizes are really varied across the menus."
  • "Very bad customer service, had to wait for the women to clean the table she said it was gonna be cleaned in a few mins then she started doing other jobs."
  • "The name of the restaurant literally translates to 'one moment', it is a shame that they didn't have the courtesy to say this to us waiting at the door to be seated."

Price

Pros:

  • "Staff were very helpful, and the price didn't match the experience, I'd expect to pay more!"
  • "The prices were really good too."
  • "Me and my husband had starter and main.. Little boy had a full size pizza! All had drinks and bill was less than £50!!"
  • "Food always excellent and fairly reasonably priced."
  • "Food was great, the Monday to Thursday starter and main deal is very fairly priced."
  • "Food here is always spot on. Full of flavor and fresh! Only negative there is (and its not even really a negative) there's wayyyyy too much on the plate!"
  • "Was pleasantly surprised by this unplanned visit, was nearest place could get in to when intended visit was full. Was impressed by really reasonable prices."
  • "Lovely restaurant! The food was delicious and very reasonably priced; will definitely return."

Cons:

  • "Food was okay, somewhat undercooked but avoided that. Fortunately the cost definitely reflected the level of service."
  • "Food was a little unseasoned but ok. The service was reasonable until we had to pay for the meal."
  • "Food just bland, greasy food with no real taste to anything. Don't forget to add £10 to all your meals because its December..."
  • "Food was nice but expensive for what it is, £16 for a burger and a pint of Shandy."
  • "Although from a table of 10, they forgot my meal. When it arrived, it was one of the best Parmo's i have ever had. Staff where good and the atmosphere was good."
  • "Absolutely worst experience.. £140 for 4 people we were seated and had to ask to be served drinks after waiting 15 minutes then waited a hour and 40 minutes between starter and main course."
  • "Cheap and decent food - the starter + pasta deal is a real winner. One of my go to’s for sad, lonely takeaway nights."
  • "Food was good but too greasy and the portions were massive. Staff ranged from polite to treating us like they hated out guts."

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