Going Greek Reviews Summary

Food Quality

Pros:

• "The greek sausage, (LOUKANIKA), sharer are some of the best sausages I have ever tasted."
• "The source in the lamb gyros is INSANE!"
• "Instead of chips, try their bulgur wheat. It is very flavoursome and not oily at all."
• "The pork kebab was probably the best I have ever eaten."
• "Chicken gyro wrap and Chicken souvlaki wrap were delicious."
• "Absolutely wow. Food is amazing."

Cons:

• "The chicken was still heavily pink inside each piece."
• "The kebab was burnt and not fresh."
• "The pork kebab meat is average, over salted."
• "The halloumi wraps was cold."
• "Sheftalia and the meat was horrible, found disgusting pieces of animal inside."
• "The pork was pink inside as well as the sheftalia."
• "Sheftalies were very very salty and well over seasoned."

Service Quality

Pros:

• "Great greet in service at the till. Staff were attentive and detailed with my order."
• "The staff were all welcoming and friendly, Johnny had amazing customer skills."
• "Food was absolutely delicious and service really friendly."
• "Charlie and Sophia were absolutely brilliant, running around making sure we had all that we needed."
• "The staff are lovely and all covid compliant."
• "Amazing customer service, one of the best I have seen."

Cons:

• "Amazing to see how rude the staffs are."
• "The guy who served us was plain rude."
• "Waiter was quite rude and refused to open the umbrella outside."
• "After spending 3 hour at Going Greek, I had to write one."
• "The young waitress that couldn't be bothered to make an effort to take your order."
• "Service is very slow, we had to stand up and order ourselves."

Delivery and Timeliness

Pros:

• "Order came early, properly sealed and warned."
• "Had a takeaway via an app and they resolved issues quickly by sending out their own drivers with the missing bags."

Cons:

• "Food is nice but over 45 minutes preparing 2 chips, a pita bread and a salad is ridiculous."
• "I ordered my chicken kebab on Uber Eats, it arrived stone cold."
• "Called restaurant to cancel a duplicate order due to Uber Eats error, but had issues with delivery."
• "Ordered our food more than 2 hours ago and still no show."
• "Waited hours for £80 worth of food and then when it arrives they've forgotten some of the mains!"
• "Delivery came over 1 hour late."

Atmosphere and Cleanliness

Pros:

• "The overall place is clean, decorated with relevant decor to the food theme."
• "The atmosphere was buzzing and the take aways were flying out the door."
• "Had a vegan gyros. Packaging was lovely, service was super friendly."

Cons:

• "Had been wanting to visit for ages but was left a bit disappointed. None of the staff were wearing gloves or face masks."
• "The restaurant a bit claustrophobic."
• "Anyone that had the misfortune to order a takeaway collection on the 1/8/20 may have endured a similar experience... no social distancing whatsoever."