El Molino Restaurant Reviews Summary

Food Quality

Pros:

• "Scrumptious authentic Spanish tapas! Even better than some eaten is Spain!"
• "Best calamari I have eaten & I've eaten a lot."
• "Genuinely some of the best food I have ever eaten."
• "The food was excellent and so were the staff, a ten out of ten from me."
• "Food was delicious, service great and amazing cocktails."
• "The food is just wall to wall brilliant. No duds."
• "Everything was delicious and well prepared."

Cons:

• "For £9.95, we would expected more than 4 small prawns as gambas al ajillo, which were chewy and were not unshelled properly."
• "Croquetas were sublime but skimpy. Sardines were ungenerous and woefully overcooked (close to burnt)."
• "The only slight disappointment was the octopus."
• "Also in regards to the asparagus it was a bit overcooked."
• "Less flavoursome were the ham croquetas (bland) and the tarta de Santiago."
• "The only negative was that some of mushrooms i felt were on there way out, some being much darker than they should have been and left a particular taste in the mouth."
• "I tried the octopus, but it was not to my liking."

Service

Pros:

• "The staff are lovely and so welcoming."
• "The manager checked in on us to ensure we had everything we need which was a nice touch."
• "Staff warm, helpful and attentive."
• "The staff very attentive and warm."
• "Waiting staff were very attentive and polite."
• "The service is exceptional, attentive but not over-the-top."
• "Staff were super friendly, efficient and there were many of them- very attentive to topping up water/drinks etc."

Cons:

• "Whilst eating it is not pleasant to see most of the staff including the chef smoking within view of their customers."
• "I was super disappointed with the service!"
• "Sadly, the service and food did not match this."
• "Our waitresses were somewhat blunt and unfriendly - no smiles, nothing in terms of attentiveness or asking how our food was, no thanks at all despite tipping etc."
• "Poor customer service, can’t even fit 2 people on the end of a table."
• "They were very rude and they canceled my reservation table because they didn't want a 4 years old daughter. They don't accept kids."
• "Terrible service served one dish at a time, tiny portions thank god as food was awful."

Atmosphere

Pros:

• "Very pretty garden at the back for summer dining and great indoor atmosphere."
• "The atmosphere was great and the staff were super friendly."
• "It was brilliant, so buzzy."
• "My favourite local restaurant. Atmosphere is always amazing."
• "Local Spanish tapas restaurant with a lively atmosphere and vibe."
• "Lovely busy atmosphere with a buzzing energy."
• "The place had loads of families arrive on a Saturday night which made the place buzzing."

Cons:

• "Interior seriously dated."
• "A little quiet is the only negative thing I can say about this place."
• "It got very dark and the lights kept dimming."
• "Decor is a bit dark and slightly dated."
• "I think they could do with dimming the lights to give a bit more atmosphere."
• "The only reason that I will remove one star is because on our last visit the floor manager took our cash tip instead of bring it back to the table."
• "We were a little taken aback by how abrupt she was."