Pappa Roma Restaurant, Pizza and Bar Reviews Summary

Service

Pros:

• "Warm welcoming atmosphere and great service."
• "Incredible service - food came very quickly."
• "Service is great and fast."
• "Service was attentive but not intrusive."
• "Service was impressively quick with pleasant friendly staff."
• "Service was very helpful picking out matching wines."
• "The service was excellent the staff were immensely friendly and helpful."

Cons:

• "Unfortunately it was not capable of producing a calzone!"
• "Also, the staff were not particularly friendly."
• "Poor service. I ordered a pizza with no mushrooms, they brought with mushrooms and said they would get me another."
• "The customer service was beyond terrible..waiters and the waitress stand at the bar area chatting away paying no attention to customer satisfaction."
• "Awful waiter having a go at me for something or the other until I confronted him."
• "The waiter was a bit strange, no offence to the guy but he checked on us a lot."
• "Poor service. I ordered a pizza with no mushrooms, they brought with mushrooms and said they would get me another."

Food Quality

Pros:

• "Excellent pizza and while the place was quite small, I was still able to have my pushchair next to the table."
• "The Amatriciana was amazing, better than any I’ve ever had in Rome."
• "Our salad and pizza were both delicious."
• "Properly tasty pizza, and the pasta is chunky and wonderfully flavourful."
• "The pizza was amazing quality and very tasty."
• "The pizzas-delicious, the desserts-homemade,and the organic house wine -just great!"
• "The food is absolutely great."

Cons:

• "The pizza bottom was a little soggy."
• "Very expensive and was not as good as expected."
• "The pasta dish was also not as tasty as expected."
• "The pizza dough for all 4 pizzas was quite dry and not very tasty."
• "I was a bit surprised when utensils were not clean, tea was disgusting, pasta was ok but nothing extraordinary(i’ve ordered puttanesca)."
• "The food unfortunately very bland."
• "The pizzas were in the middle like a soup and not so tasty."

Ambiance

Pros:

• "It’s a sweet little place, understated and the food is good."
• "Lovely place to grab a bite to eat! Very centrally located, just a few minutes from South Kensington station and Hyde Park."
• "The place felt cozy and had a nice retro vibe."
• "The inside was rustic and cozy with lots of dark wood and glass lanterns lit at each table."
• "Such a cozy intimate setting."
• "Unassuming, cosy little place full of ambiance."
• "This tranquil spot was a nice find in a busy corner of South Kensington."

Cons:

• "Music was rather loud when we arrived but they kindly turned it down."
• "Only comment would be the music choice. Pop hits rather than 'dining music'."
• "The atmosphere wasn't anything special."
• "The decor is beautiful, however, the acoustics made it hard to carry a conversation with my party."
• "The place was quite cold, not a lot of 'atmosphere'."
• "It feels a little run down etc which you don't anticipate from a place that charges 20 quid a pop meals."
• "The restaurant is really pretty and has a nice, rustic vibe."

Value

Pros:

• "Lovely inexpensive Italian restaurant."
• "Better than any meal you've had before, at a real budget friendly price."
• "The bill was also 15-20% lower then some similar places in the area."
• "This restaurant offers reasonably priced food in a pretty expensive area otherwise."
• "All in all really good food, reasonably priced for the area."
• "Lovely independent family run, great value."
• "Prices are affordable."

Cons:

• "Very expensive and was not as good as expected."
• "I ordered the Pizza di Bosco which was absolutely delicious but overpriced at nearly £20."
• "Amazing food would go back again.. until.... they added a 12.5% gratuity without informing us."
• "For a 50£ meal, there’s a lot better in the neighborhood for 60x the quality."
• "The food is quite overpriced for what it is, it tasted a little rushed and undercooked."
• "Considering they costed £13 and £11 respectively (not counting service charges), I'd recommend finding another place to have Italian food."
• "It had a really lovely atmosphere and although we weren't too keen on the enforced 15% service charge."

Location

Pros:

• "Small Italian restaurant in good location."
• "Lovely place to grab a bite to eat! Very centrally located, just a few minutes from South Kensington station and Hyde Park."
• "Great location for the Science and Natural History museums."
• "Cute, quiet little Italian restaurant in a bustling part of London's South Kensington area."
• "Slightly off the beaten path - but worth heading off the main drag for."
• "Very friendly restaurant, a great find after visiting the science museum."
• "A great nice find close to the museums of West London."

Cons:

• "Quiet, they are slightly off the beaten track near South Ken so maybe not as much passing trade as other places."
• "Bad experience! Read good reviews about this place and walked a long way to go here."
• "TOURISTS BEWARE... they try to exploit tourists via shady methods."
• "I hope that they do not continue to attempt to profit from naive tourists."
• "They then sat us on a table that no-one could fit around literally no room to get into it let alone eat on it."
• "Tropical London prices."
• "The bathroom vestibule downstairs smelt unpleasant, and the bathrooms were a bit run down but it’s an old establishment I guess."