Caffè Concerto Regent Street Reviews Summary

Service

Pros:

• "The service was really good and they were making an effort to please us."
• "Service was excellent and swift."
• "Good and professional service with a smile."
• "Our server Mennatallah Yousry Barakat was very prompt!"
• "The service and the staff are very good. They are all friendly and helpful."
• "Our server Amir, was friendly, helpful, courteous, but not intrusive."
• "We had a lovely waiter Teja, he was very officiant, polite and welcoming."

Cons:

• "Service was really poor, we waited over an hour for our food and when it arrived it was cold."
• "Slow service, soulless waiters."
• "The service was consistently poor."
• "Staff make you feel like you being there is inconvenient for them."
• "The service in this cafe was absolutely embarrassing."
• "Service wasn’t great."
• "Service was surprisingly bad, especially for a place with those prices."

Food Quality

Pros:

• "Nice cafe for a break. Quality cakes, excellent coffee and a cozy atmosphere."
• "Delicious cakes! Really lovely."
• "The Chai Latte, Cappuccino and Decaf Coffee Latte were perfect while the Macarons, Pistachio Cake and Chocolate Gateaux were out of this world."
• "Chocolate cake was delicious."
• "Food and tea is always amazing."
• "The food was good."
• "The food is amazing."

Cons:

• "A red velvet cake was rock hard, a black forest slice was swimming in water inside and a macaron was also rock hard."
• "The dessert was not too tasty and seemed taken out from a fridge and warmed in the microwave."
• "Food wasn’t even that great and not worth the wait at all."
• "The food was cold and overpriced."
• "The eclair was dry and not very tasty."
• "The chicken burger was drier than Sahara."
• "The burger was cold and tasteless the bread at the bottom of burger was saggy."

Atmosphere & Decor

Pros:

• "Located in the busy Regent Street, this place gives an escapade from the hustle and bustle outside."
• "The Place is very cute, elegant and of high class."
• "Very impressive surroundings."
• "Caffe Concerto is a great place for traditional afternoon tea."
• "The best cafe that offers a charming breakfast with street view experience in London."
• "Beautiful restaurant!! Instagram worthy!"
• "The place is beautiful and stylish."

Cons:

• "The pretentious interour doesn't fool you once you sit among dusty plastic flowers etc."
• "The only reason left to go there is the decor."
• "The Regent Street branch looks tatty and and dirty inside."
• "It was much too busy, congested and seats too close for us to enjoy sitting there."
• "The tables are very close to each other and there is almost no privacy."
• "Even though the place looked nice."
• "The interior is very pretty."

Price & Value

Pros:

• "The price are not as high as you can expect for a coffee on Regent street."
• "Very nice coffee and dessert place. Big portions. Fair price."
• "Prices where acceptable."
• "Prices are very good and the atmosphere is perfect- highly recommend visiting for a quick break when touring around Oxford Circus."

Cons:

• "Ridiculous how expensive it is."
• "Ridiculously expensive for what it was."
• "One scoop of ice cream was £5!!!!!"
• "Pasta was 21 pounds. Salad was 22."
• "To give an idea, I paid £25 for 2 slices of layer cake and 2 cups of tea. Service 12.5%!!!!!"
• "£2.50 more expensive to eat in than to take away."
• "Bloody expensive."