The Ambassadors Theatre Reviews Summary

Seating

Pros:

• "Seats were comfortable with sufficient leg room and not cramped like some other theatres."
• "We sat in row C and had an unobstructed view of the stage."
• "Lovely small theatre Plenty of leg room and great view in seat Circle H6."
• "No matter where you are sitting, you'll have a good view of the stage."
• "Excellent view of the stage in the stalls."
• "The seating is well placed, seats were more comfortable than some other theatres I've been to."
• "Although this is a comparatively small theatre, the seats are very good and have reasonable leg room."

Cons:

• "Downstairs seats have a restricted view as the top part is blocked by the balcony."
• "Downside the chairs are really small and narrow, not much space for legs or anything else."
• "The seating in the theatre is awful. The pitch is small and the seats are so uncomfortable."
• "The theatre is a small intimate theatre. We were in the upper circle which was terrifying as it was very cramped and very steep."
• "The theatre has a charm of its own, but is flawed by the mostly pygmy sized seats."
• "The theater was so uncomfortable; I felt the breath from the ones behind, from the one aside, you could hear every little noise from the people in public."
• "The seating and space is the worst I've ever endured. Avoid the circle seating at all costs especially if you are taller than 5 ft."

Staff and Customer Service

Pros:

• "The staff are superb - helpful, friendly and welcoming."
• "Fantastic customer service, we bought tickets by mistake and they simply refunded us without complaint or question."
• "Staff at the theatre were courteous and helpful!"
• "The staff are wonderful and genuinely seem to enjoy their jobs."
• "Super friendly staff; not a fancy theatre, facilities are limited, but they have had some great plays there over the years."
• "Very helpful and courteous staff."
• "Staff very friendly and helpful."

Cons:

• "Rude staff and insanely uncomfortable seats."
• "Very disappointed. Booked the play in September to see Taron Egerton & Jonathan Bailey on stage. Taron isn't in the play anymore...sad..but ok I travel from France to see it because Jonathan Bailey is still in it. And what? He's not performing..."
• "Certain staff members miserable."
• "Lazily rude staff at the entrance last night."
• "Some staff looked scruffy and not over friendly."
• "Unfortunately, we both felt the Ambassador’s Theatre were not particularly interested in helping us."
• "They wouldn't let me change the seat even though there were 4 empty seats."

Facilities

Pros:

• "Small and cozy theatre that still has beautiful architecture inside."
• "The actual theatre is cozy, very small, has character."
• "Great facility with good Audio Visual provisions."
• "The Ambassadors was very helpful to wheelchair users with a lift down to the stalls."
• "Currently lovingly restored to original 1913 state (but with better loos and a modern bar!)."
• "Lovely bar area and ability to pre order on line."
• "Circle and stalls have separate bar and toilets - circle bar opens earlier than the stalls."

Cons:

• "Inadequate bathroom facilities and limited refreshment options."
• "No facilities for disabled people."
• "Bar is also very small and packed."
• "One of the smaller theaters with narrow seating and not so good acoustics."
• "Only 2 ladies toilets for the whole upper circle."
• "Toilets are a bit cramped due to the layout of the place and those sitting on the higher numbers of the rows have to cross a fairly narrow pathway between seats."
• "Only 4 urinals for all those people and the queue for women toilet goes way back to the street."

Atmosphere and Experience

Pros:

• "Lovely quaint theatre with a good atmosphere."
• "Charming old theatre so you know there are going to be lots of stairs."
• "The play itself was absolutely amazing!"
• "Beautiful theatre with excellent sightlines, makes it feel very intimate."
• "Saw The Twilight Zone there, which is as eccentric as the Ambassador and highly entertaining."
• "A great theatre, the staff are really helpful and being relatively small it is a great atmosphere that makes the experience even better."
• "What an amazing theater. The intimate setting is perfect for a romantic night out."

Cons:

• "Dreadful venue."
• "There was to much talking in the play with no action it was beyond BORING."
• "The theatre itself was lovely but with it being a small theatre the seating was cramped and the toilets were small."
• "I was shocked and appalled to see The Ambassadors Theatre checking people’s vaccination status’s upon entry to the theatre and turning away those without vaccination proof."
• "On a six degree night that was windy, raining and damp they insisted on keeping the doors wide open for the entirety of the intermission."
• "Review of the ambassador theatre is shameful, they used a fake emergency alarm to evacuate a theatre."
• "How this theatre achieved such high reviews I don’t know. Everything is old, the seats are cramped, and I felt ripped off."