@sohoplace Reviews Summary

Location and Accessibility

Pros:

• "Incredibly easy to find too, right opposite Tottenham Court Road station."
• "Great access with lifts and aisle transfer seats."
• "Very close to Tottenham Court Road station."
• "The theatre is conveniently located right next to Tottenham Court Road underground station."

Cons:

• "Floors badly lit - difficult to find the seat number. We kept walking around the whole building."
• "One staircase only - please tell me what would happen were a quick exit required. Poor design for a modern theatre."
• "NIGHTMARE to leave the building. God only knows what would happen in an emergency."

Seating Comfort and View

Pros:

• "Even at the top, there are excellent views of the stage."
• "Our seats were great, definitely a great view wherever anyone would sit."
• "Visibility from the cheap seats was really good, and the chairs were very comfortable."
• "Almost every seat here offers a good view, so definitely worth a visit!"

Cons:

• "Seats are in long rows with access at one end only. Getting out was chaos."
• "Seats comfortable with usual legroom. Great sound and atmosphere."
• "One main actress was mute. So I had to read subtitles and I can't see that far."

Staff and Service

Pros:

• "The staff we had any dealings with were all very friendly and helpful."
• "The staff at the theatre were polite & helpful."
• "Staff are fabulous. The whole vibe is of a corporate lecture theatre, you almost expect a PowerPoint presentation."

Cons:

• "The barman seemed to be taking a long time to make it even though the bar was not busy."
• "Overall, all of the staff I encountered were impolite and had a superior attitude."
• "Staff at the door were also poorly trained. I was greeted when I arrived with a 'how can I help you', which is great."

Facilities and Amenities

Pros:

• "The toilets, upper vestibule, and bar areas are quite spacious with plenty of room."
• "Beautiful theatre and incredible performance of Little Big Things. Would highly recommend both the venue and the show."
• "A nice little theatre that has the potential to become really great."

Cons:

• "Only downfall is bar prices and toilets not on every level."
• "Entrance to seating area involves people getting up and down to let others pass."
• "A bit of a labyrinth if you are in stalls via door B..very odd design."

Overall Theatre Experience

Pros:

• "Fab new theatre in the West End! The staff are lovely!"
• "Theatre was very well designed, you feel very close to the action, even on the balcony."
• "Fantastic show. Our seats were great, definitely a great view wherever anyone would sit."

Cons:

• "But seats are in long rows with access at one end only. Getting out was chaos one staircase only."
• "Floors badly lit - difficult to find the seat number."
• "Wish I’d taken my own drink! £3.50 for a sprite!"