The Rose Reviews Summary

Staff and Service

Pros:

• "I was served with a smile."
• "Extremely friendly staff."
• "They were very professional and friendly, and helpful when we needed it."
• "Quick service (despite it been busy on at least one occasion) and friendly staff."
• "The waiter Alejandro looked after us amazingly."
• "Was welcomed in by a really friendly young lady and then throughout my stay served by a number of other very helpful friendly members of staff."
• "Staff very friendly and quick service."

Cons:

• "It’s really not good enough to be honest - really disappointed as I used to love this pub."
• "But the service was simply terrible! It took about 20 minutes for them to come get our orders."
• "Visited 8th Nov, 2.30pm... I have never been to a pub and been served by such a miserable barman."
• "Staff looked annoyed and angry."
• "The staff has no training regarding customer service."
• "Management and staff weren't friendly to begin with."
• "The staff aren't the most talkative or friendly."

Food Quality

Pros:

• "Absolutely fantastic Sunday Roast. Genuinely one of the best roast dinners I've ever had."
• "We had the Sunday roast, the chicken and the pork belly. Huge portions and a Yorkshire pudding as big as your head!"
• "The baked goat cheese stack is a gluten-free vegetarian dream dish and tasted even better than it looked."
• "The vegan mushroom soup was to die for."
• "The food came in a good time and it was absolutely delicious."
• "The roast lamb was superb, best we have seen for many years."
• "Everything is so delicious and portions are so big."

Cons:

• "We were slightly disappointed with our gin tonics as they were quite insipid."
• "AWFUL food !"
• "Unfortunately, we found the food itself to be lacking."
• "The pastry was supposed to be sweet but it was a bit tasteless."
• "The pork belly was very dry and tough to eat."
• "The food was not the best."
• "Poor quality food (worst burger in ages, small, overpriced, overcooked, not very tasty)."

Ambiance and Location

Pros:

• "A stunning place on the Albert Embankment. A pub since Victorian times, perhaps 'Ye Olde Rose' who knows, survived the odd cholera epidemic or two."
• "Loved the Halloween decorations."
• "Being across from a park next to the Thames is a nice addition to the outdoor tables."
• "It's only a 10-minute walk to Big Ben, has a fantastic view of the Thames."
• "The views from upstairs are lively as well."
• "This place is decorated extremely well for Christmas."
• "This has got to be hands down the most beautifully decorated pub I've ever been to stepping inside was like stepping into a secret garden with blossom trees and roses adorning the walls and ceilings."

Cons:

• "The only thing stopping it being 5 stars, is when sitting outside, food is served as though a takeaway, so the bags etc. blow around."
• "The only thing I didn't appreciate was the smell coming out from the bathroom each time a customer opened the door."
• "Good pub but surely service.... Don't bother coming here post work and add to your stress!"
• "Music too loud."
• "Decor too dark, this place gets everything wrong."
• "Slight whiff of cleaning fluid."
• "Odd smell in the upstairs dining room."

Value and Pricing

Pros:

• "A great local, old style pub but the a modern twist on the food as it is all up to date and really good value for money."
• "Less than £30 incl service for a half chicken roast, pint of cider, and Bailey’s to wash it down."
• "Their fish and chips was really excellent, and pretty comparable with other prices I'd seen around town."
• "Fabulous food at a reasonable price."
• "The price for the portion was great."
• "Had a lovely Sunday lunch at The Rose pub, great value."
• "The selections of beers are good with Birra Moretti on draft."