"The difference in the training and the professionalism of the trainers was like night and day compared to the previous company."
"They actually taught me how to ride properly and I smashed my MOD1 test with zero minors."
"Such a knowledgeable man and really genuine and helpful."
"The guys are experienced and professional with a good sense of humour and most importantly patient."
"The knowledge the instructors have cannot be faulted in the slightest."
"The team at A1 are brilliant to work with and a cut above other training schools. Constantly coaching to higher standards, providing frank and honest feedback in a motivational way."
"Fantastic instructors with vast amounts of experience."
Cons:
"Absolutely zero flexibility, no discount, nothing."
"They had initially also put the wrong name on the CBT voucher."
"I think I understand now that they just like to take the money and avoid doing any work."
"I also failed to mention that you also chucked me onto a 50cc scooter in order to try to hurry me along the CBT to benefit the other students."
"I was too ill to attend my course and called prior to to rearrange another time but they still kept my deposit. Disgraceful customer service - clearly more interested in making a quick bit of money rather than help customers learn to ride safely."
Customer Service
Pros:
"All the girls made it so easy for me and arranged the training to minimise my travel."
"Every question I asked they explained demonstrated and did it in an easy friendly way."
"Extremely professional service. Any issues you have, they explain and get rid off extremely quickly."
"The administration part of the A1 Motorcycle Training school is also very well organized."
"Ladies in the office will go above and beyond to help you."
"The whole team from Emma assisting with queries and booking through to the excellent training staff."
"Emma and Shaz thank you for arranging all my lessons and tests around my work schedule."
Cons:
"I was then informed by the members in the office that the company does not offer 1 to 1 training after we already decided to call it quits."
Training Quality
Pros:
"The Yamaha MT07s are great bikes to learn on, they feel really safe and predictable, but have a nice bit of power too."
"Plus being located right next door to the test centre was a huge bonus for the Mod 1 practice."
"The bikes are all maintained and kept in top notch condition. The whole set up radios to equipment is great."
"Instructors don’t rush things and will train you from the ground up."
"All kit and bikes are provided if you need them."
"The bikes we used we’re brand new 23 plate Suzuki GSX-S125’s, they also have Yamaha MT’s for the bigger bikes on DA’s etc!"
"The instruction is broken down into understandable information and is not overwhelming."