Chez Antoinette Victoria Reviews Summary

Food Quality

Pros:

• "The no rum mule, salad, and risotto were amazing!"
• "Everything was fabulous including the mixed cheese and foie gras, onion soup, steak frites."
• "The French onion soup was the best we have ever had, and the chateaubriand was prepared to perfection."
• "The food was delicious, especially the snails and the mashed potatoes."
• "Fantastic dishes and various food menu to suit anyone."
• "Delicious French food with great service!"
• "Food was incredible, especially the chateaubriand and the desserts."
• "Breakfast here was simple and yet so delicious!!! Their croque monsieur is incredible."

Cons:

• "The food was poor quality and the service had a lot to be desired."
• "The French restaurant provided an average experience with mediocre food lacking depth in flavors."
• "The salad was off, onion soup lacked flavour, and the amount of cheese in the soup is very unenjoyable."
• "The food was just ok simple ingredients. Rice was dry and not properly cooked."
• "The food here is delicious, but my beef tenderloin could have been more tender."
• "Food was some of the best I have had in London. However, the French fries were bad, worse than in a regular fast food."

Service Quality

Pros:

• "I was seated as soon as I arrived, and the staff was helpful and attentive."
• "The staff were fantastic - attentive, knowledgeable, and with great humour."
• "The French waitress is so nice."
• "Service was very attentive, the menu reasonably priced especially considering its quality."
• "Staff are all extremely friendly, polite, and bring in the full French vibe."
• "Our server, Eve, was amazing - attentive and friendly."
• "The service is warm and welcoming. Definitely would visit here again."
• "Staff is so kind and careful of intolerances. Relaxing and elegant atmosphere."

Cons:

• "The service had a lot to be desired. It felt very rushed."
• "There were a lot of fruit flies in the restaurant and it was very irritating throughout the dinner."
• "Service could have been better. The waitress forgot my hot tea and then forgot to provide a refill of hot water."
• "Service, however, was lacking with inattentive staff."
• "The staff here is a disaster, I celebrated my birthday in this restaurant, the waitress behaved arrogantly and rudely."
• "It took about 10 minutes for any front of house staff to even acknowledge our existence."
• "Service was terrible. We ordered a bottle beer and a pint came. Then the wrong wine bottle was bring to the table."

Ambiance and Location

Pros:

• "The restaurant genuinely felt like walking into a Parisian Bistro."
• "A nice, quaint place, with seating over two floors and outside as well."
• "It's a nice spot tucked away from the main street."
• "Nice vibey restaurant with great array of French cuisine."
• "The place is just so cozy and with the right amount of noise, perfect playlist to feel festive."
• "The atmosphere is French, the language, the food and the ambience."
• "The restaurant is charming, the food beautifully prepared and presented."
• "We loved this restaurant! It is in a quiet square with several outdoor tables."

Cons:

• "The atmosphere lacked charm and ambiance."
• "Unfortunately lacks authentic French feels."
• "The seating was a little cramped. This was especially evident when more people came in and it was noisy too."
• "The surroundings are not more Parisian."
• "Ambiance was let down by constantly barking dogs during dinner service."
• "Tables are uncomfortably small and packed too tightly."