L'Escargot Restaurant Reviews Summary

Food Quality

Pros:

• "Liver parfait is silky smooth and comes with toasts that is crispy on the crest but soft in the centre."
• "The duck confit was incredible."
• "Delicious snails with lashings of garlic and parsley butter."
• "Onion soup and also duck with beets and roasted hazelnuts was delicious."
• "Fillet Rossini cooked to perfection."
• "The food is some of the best I have ever had from the first course right to dessert."
• "The lobster bisque has such a depth of flavour, it’s truly indulgent."

Cons:

• "We had some issues with the food served, however these were dealt with very much to our satisfaction."
• "The pheasant not as much, unfortunately."
• "The chateaubriand was a bit undercooked."
• "The food was overpriced and very average indeed."
• "The blanquette was OK but the sea bream lacked taste."
• "The food was mediocre."
• "The starters were great but for some reason the mains were very salty."

Service

Pros:

• "Service was too slow drinks orders forgotten."
• "We were very well looked after by Ferdi who went out of his way to ensure we were comfortable throughout and helped us select the perfect wine to complement our experience."
• "Excellent staff, attentive service."
• "A special mention must go to our waiter who was amiable, polite and very professional."
• "Fantastic service from Hugo, Gavin and the team."
• "The staffs were very friendly."
• "The service was warm and friendly right from the lady at front of house."

Cons:

• "I made 5 phone calls and still didn't get the refund.. One of the worse experiences, don't recommend!"
• "Terrible service, we had to ask for the white wine several times, we ask if we could have the bottle near the table and they said ¡No!"
• "Order of hot water didn't arrive until a reminder was given."
• "Service was hit and miss."
• "We booked a table but had to wait about 1h for the starters and another 30 minutes for the mains."
• "The service was slow and it was very difficult to grab someone’s attention."
• "The service was very poor."

Ambiance

Pros:

• "This is quite a fancy restaurant in the heart of Soho. Expect lovely rooms with very classic decorations in an fairly old but beautiful house."
• "L'Escargot has a beautiful old interior."
• "The ambiance is super, too — chances are you’ll have heard of this restaurant’s reputation for its interior design."
• "The place was magical, the service was delightful and attentive!"
• "Lovely, very traditional french restaurant in the heart of the west end."
• "Magnifique! L'Escargot truly feels like I'm in France."
• "The atmosphere is always buzzing yet intimate."

Cons:

• "Extremely over noisy today... We couldn’t do a proper chat during this."
• "Many other guests had to patiently wait to order drinks and this meant the musicians had to delay playing their set. Not ideal on a school night!"
• "The experience was oversold, with the music not taking centre focus."
• "WARNING TO ALL DOG OWNERS: this place is not dog friendly, as advertised."
• "While the food was good, I really couldn’t enjoy the meal with the noise from the table of six two tables over."
• "The restaurant is too noisy and quite dusty."
• "It was too loud to talk at the table which was bigger (more roomy) that the usual table size in central London."