Pizza Hut Reviews Summary

Category: Pizza restaurant London

Address: Merton Abbey Mill Watermill Way, London, SW19 2RD, United Kingdom

Phone: +442085409777

Rating: 3.9
based on 120 reviews.

Food Quality

Pros:

  • "Lunchtime buffet is great value for money."
  • "Delicious buffet pizza/pasta. Nice & fresh & hot."
  • "The food was really nice and freshly cooked."
  • "The pizza was tasty, especially the stuffed crust."
  • "Food is always served hot and tasty."
  • "Pizza was very tasty, fresh salad bar."
  • "The food was delicious and loads of choices."

Cons:

  • "It was rubbish and did not tast like pizza should, the staff are rude and do not understand a single word you say."
  • "The pizza at this restaurant is soft and sloppy, which really isn't my preference."
  • "The kids spaghetti bolognese had not flavour, the nachos were not fresh."
  • "Pizza was completely soggy with hardly any vegetables on top."
  • "The pizza portion was damn small although we ordered a regular one and it had no taste at allll."
  • "It took over an hour for my pizza to arrive and the spicy beef pizza really just didn't taste great at all."
  • "Worst pizza experience ever, its a pizza buffet, and yet their pizza sucks, they didn't even mention that ice cream which sucks too is not included in buffet, won't recommend."

Service

Pros:

  • "There was 7 of us and the service we received was really outstanding. All of our meal was perfect and he even gave us a box to take home what we hadn't eaten."
  • "We got our food very quickly. It was super nice!!"
  • "Service was very fast and friendly."
  • "The staff were very helpful and friendly, the food was fresh and hot when it arrived at the table."
  • "Very helpful and friendly staff."
  • "Fast and friendly service will be going back."
  • "Staff are always on hand to help you and we were not waiting long for starters, main or dessert."

Cons:

  • "rude staff, we got a dirty glass and when i asked for a new clean one the lady gave me attitude."
  • "The staff are rude and do not understand a single word you say."
  • "Staff are stressed out and snapping at each other, no effect system in place."
  • "Service if you can call it that not great, had to order food via qcode which took awhile to navigate round menu."
  • "Service was terrible food was not best attitude was bad, will not go back there again."
  • "The staff are rude and incompetent, including the manager who was on duty. Had to leave due to the bad service. Disgraceful."
  • "The service was terrible, they could not handle the pressure of being busy."

Parking

Pros:

  • "Plenty of parking too which makes this such an ideal location."
  • "There is convenient parking right outside the restaurant."
  • "This particular restaurant has a 2 hour free parking as long as you make sure you get the ticket from the machine and the restaurant itself has a spacious floorplan."
  • "Free parking."
  • "Always a family favourite. Free parking and great facilities."
  • "This place is conveniently located with a lot of parking space."
  • "Plenty of parking."

Cons:

  • "I have now received a parking ticket which is £100!!! Will NOT Return to any dine in Pizza Hut for this reason."
  • "There is hardly any parking spots, we had to park next to KFC and we had to wait an hour to leave the car park."
  • "I am disappointed with the parking legislation there."
  • "I paid pizza hut over 100 pounds on food plus parking fines of 180 for 3 cars for not displaying free parking ticket."
  • "My only drawback is the availability of parking."
  • "We could not find any clear boards stating strictly 2 hours."
  • "Service can be a little hit and miss, my last bill was not correct and I had to spot this myself."

Thanks! Your review is awaiting moderation.