"The ingredients are fantastic, the dough is top notch, it really feels like pizza in Italy."
"Great food! Pizza is fresh healthy taste perfect."
"The pizzas we ordered were excellent."
"Mammamia! Legit italian pizza made by italian hands with great quality ingredients!"
"The food was amazing. The Pizzas are delicious."
"The pizza here is a MUST. Especially the charcoal crust is good."
"The pizza is very good but the service was not great at all."
Cons:
"Visited recently and was not very impressed with the charcoal pizza, my order was wrong."
"The pizza base was too thin and hard to pick up to eat and the charcoal dough was too sweet for us."
"The worst pizza I've eaten in my 40 years of life, it has nothing to do with pizza."
"Very limited selection unless you love cured ham and sausages."
"Pizza was extremely soggy as the base was very thin- yet the crust was thick and dry."
"Not a celiac friendly place. Despite me specifying in the booking that one of the guests was celiac."
"Disappointingly my pizza came with no Tomato sauce, although looking back at the menu it didn't say Tomato."
"Decent pizza. Better than the average pizza in London but definitely not worth a top napolitean pizza."
"The pizza itself was disgusting. I had the Arianna Sbagliata with Vegetable Charcoal base."
"We expect to pay over the odds in London for anything as long as it’s decent and fair quality. We ordered two pizzas. Great bread base but tomato sauce totally lacking in flavour and richness."
Service Quality
Pros:
"The restaurant is quite small but that meant that the service was really great."
"Service is friendly and prompt."
"Omar was the one serving me and my friends, he was so kind and professional."
"The service is amazing. Kamal who served us was very helpful."
"After being told Zia Lucia is the best pizza in London I could hardly turn down the opportunity to see for myself.....and it couldn’t have been a more accurate judgement! The service was fantastic and our waiter was very knowledgable."
"Fantastic service, great food. Omar the server/ manager was Fantastic. Our group of 12 guests arrived without a booking although the place was busy he seemed to magically make space for us."
Cons:
"Although the service was a little indifferent, I highly recommend the food at this restaurant."
"The service has declined a lot. This place used to be very welcoming, always with a nice buzz."
"Sadly, when we got our pizzas (1x GF & 1x traditional) they were really undercooked."
"I am a local neighbour and used to come in here regularly with friends. Yesterday, Friday night, at 9pm, I was told I couldn't get a table for 2."
"Beside the terrible attitude of the staff, they charge you £1.70 for two drops of chilli oil on top of the pizza."
"Not a celiac friendly place. Despite me specifying in the booking that one of the guests was celiac, the cook could not avoid contamination and the waiter said that I should have called while no indications were given in the booking process on their website."
"Disappointingly my pizza came with no Tomato sauce, although looking back at the menu it didn't say Tomato, I assumed my pizza would have a tomato base as pizza usually does and feel like this should be clarified by the staff upon ordering."
"I ordered for collection. When I arrived to collect, they accidentally made the wrong pizza. I didn’t have to wait too much longer though which was good, so no big complaints here, just thought it was worth raising."
"Poor starter value for the dish I ordered, it was just a few different grilled veggies, that's it. Would have expected something more or at least more quantity."
"Very good pizza, but really let down by a couple of points: The service was terrible, food arrived out of order and the waiter was unfriendly."
Ambience and Location
Pros:
"Loooved the pizza so much!! The Hammersmith restaurant is a 10-15 walk from the Apollo but it was definitely worth venturing out."
"The ambience of the restaurant was lovely, despite the works outside, the waitress did her best and was accommodating."
"The truffle honey pizza is something special but you'd be equally blown away by the simple but timeless margherita."
"The restaurants will do their best to take reservations but space is limited."
"Nice social vibe friendly staff Quick service."
"This restaurant does one thing, and one thing well -- pizza in the Napoletana style with traditional ingredients cooked as one would expect in Naples."
Cons:
"Didn’t even get a chance to eat. Came with a small dog and said we were happy to eat outside. It had been raining and the attitude when we asked to dry the seats! She rolled her eyes. We walked off. Restaurant was pretty empty!"
"Only gripe is that the place is too small!"
"The worst pizza I've eaten in my 40 years of life, it has nothing to do with pizza, this Zia Lucia "pizza" is a flatbread with a little sauce and 2 small pieces of ham for which you need to pay 13.5£, very unusual."
"I normally go to the Holloway branch but I live west so..worth a try! It didn’t disappoint, charcoal base is my favourite, Negronis well made too. 4 stars only because they didn’t have any milk (soya, oat, cow..zero!) for my espresso."
"Disappointingly my pizza came with no Tomato sauce, although looking back at the menu it didn't say Tomato, I assumed my pizza would have a tomato base as pizza usually does and feel like this should be clarified by the staff upon ordering."
"Nothing ruins your Friday after a heavy working week more than a pizza being delivered 2 hours after the promised time (Deliveroo). And when you eventually receive it, even then driver complains about the 30min waiting times outside of the pizzeria."