Address: Durham Rd, Tunstall, Sunderland SR2 7RB, United Kingdom
Phone: +441915285644
Rating: 3.9
based on 318 reviews.
Service
Pros:
"The staff are friendly and really helpful."
"Our server was very pleasant & cheerful."
"Had Christmas Day carvery today. Welcomed in & greeted by staff, shown to table, very well organised, staff super friendly."
"Very polite hostess led us to table, and then Jordan took care of us from then. Very attentive, social, obliging."
"Staff very friendly and the food is great."
"Our server Sandra was lovely and made sure we had everything we needed."
"Staff who attended to us were lovely and very accommodating to our requests."
Cons:
"We queued for fifteen minutes."
"The waitress for our section was very miserable, didn’t speak, didn’t check up on us."
"Waited ages to be served.... 2 x chefs not pleasant at all ...."
"We were basically kicked off the table after a total of around 30 minutes of being there."
"The waitress who took the order finished her shift and was outside drinking with friends we waited 20 mins."
"Lost our server, eventually someone came only after I had to find them."
"Severely understaffed, I'd never visit again as the waiting around isn't worth what comes at the end."
Food Quality
Pros:
"Absolutely wonderful. I had the beef, which was cooked beautifully."
"Love this carvery!!! Food is delicious with a great selection of meats and sauces."
"The meats were gorgeous and moist."
"Excellent food and service.one of the better Toby Carverys."
"The choice of meats, vegetables etc was very good."
"Carvery meat nice, sliced potato's nice but the Leek included was hard and crunchy."
"A cavery is a carvery is it not! But with here you get a choice of meats to please your pallet, pork, gammon, beef or turkey and you can also get lamb on certain days."
Cons:
"Unfortunately there was only 2 out of the 4 meats left, apart from which there wasn't much variety in the veg."
"The food arrived cold, like someone had been storing it in a fridge."
"The Yorkshire was rock hard and the mashed potato was lumpy."
"The carvery itself was very poor with choice of veg."
"The Yorkshire pudding was overcooked they were hard and like a Frisbee."
"Everything very dried up roast pots solid unedable."
"Food was really poor waited for over 5 minutes for some gravy, beef was so much fat and grissle."
Cleanliness
Pros:
"On the plus side the barman was really pleasant and seemed like he had washed."
"The pub itself is very clean and welcoming."
"It's clean and has a great atmosphere."
"The Barnes has recently been refurbished and looks good the way they have done it."
"Recently refurbished which was a nice surprise as we hadn't been for awhile."
Cons:
"One member of staff looked like they hadn't cleaned their uniform, another was leaning on the front yawning."
"Place could have been cleaner..Dusty behind fixed seating and lighting could do with a deep clean."
"Kitchen staff, no hair net, snood, just a hat for PPE. And I found a hair in my dinner."
"Always loved a Toby but today, I'm really not sure what happened with the place. It was scruffy, food all over the floor and all round the veg."