The Lost Gardens of Heligan Reviews Summary

Category: Garden

Address: B3273, Pentewan, Saint Austell PL26 6EN, United Kingdom

Phone: +441726845100

Rating: 4.6
based on 679 reviews.

Accessibility and Facilities

Pros:

  • "The place isn't fully wheelchair accessible by any stretch, it's a massive place, but quite a lot was."
  • "There are well laid out and sign-posted paths that you can follow around and through."
  • "Both of these areas where also accessible on my scooter."
  • "99% is pushchair friendly."
  • "Very helpful staff and a good portion can be explored in a wheelchair, buggy."
  • "Most of the gardens are easily accessible."
  • "They have ample parking, a cafe, toilets and wheelchair access."

Cons:

  • "Some of the paths are not suitable for pushchairs but there are pushchair parks on the map and there are play areas for children."
  • "Not much of the site is accessible for wheelchair users."
  • "Some of the walks are not easily suitable for those with mobility challenges as they are steep but the gardens are very accessible and worthy of a visit for anyone."
  • "Also, the valley and jungle require good mobility as access paths can be quite steep and the jungle has a boardwalk section."
  • "Very very hilly, so persons with mobility issues would struggle."
  • "It's very steep in places with uneven terrain."
  • "Some of the areas are very steep and not good for people with mobility issues."

Food and Refreshments

Pros:

  • "Loads of good food options and picnic tables inside."
  • "The food was very good and made with produce from the garden."
  • "Food in the cafe very good."
  • "All the food is delicious."
  • "Both cafes served good quality food."
  • "Nice food too, which is always a bonus."
  • "Food wise, not overly expensive for this kind of place, very tasty and service with a smile and politeness throughout."

Cons:

  • "I'd bring your own refreshments as theirs are very over priced which its why its a 4 rather than a 5. £2.50 for a small can of pop is a little over the top for me."
  • "The ‘takeaway’ was unable to provide hot drinks due to machine failure but did supply very tasty pasties."
  • "Restaurant lacking in choice on meals and hardly any cold drinks."
  • "The main restaurant took over 20 mins to get around to making 3x takeaway hot (lukewarm actually) chocolates despite 9 members of staff present."
  • "Feel the cafe was also very vegetarian and not very well catered for children."
  • "Food in the restaurant was taking a while to serve and we were not asked about allergies."
  • "As for the cafe the food was cold and tasteless."

Value for Money

Pros:

  • "Overall a lush experience friendly staff and plenty to do and see I recommend to all."
  • "The best value here, if you live in the area, is definitely a locals pass, good for a year."
  • "I bought a membership for £37 as it gives you free access to the gardens and discount on everything there."
  • "Food on the night was also good quality & well priced."
  • "Considering how long we were kept entertained for it was pretty good value for money on a family ticket."
  • "Even with mobility issues in our party we managed well."
  • "It’s very accessible with a big car park and specific bus route to it."

Cons:

  • "Ticket is quite steep at £18 per adult."
  • "Entrance fee of £22.50 is expensive, especially for a family."
  • "But for an experience like this, £22 is too much. £15 at most would be a more reasonable price."
  • "Entry fee was quite expensive, but you could spend a whole day here."
  • "Overall I wouldn't visit again as it was over £70 for our family, really not worth the admission price."
  • "Considering its ordinariness, the cream tea was over-priced."
  • "At £24 per adult, we certainly left feeling short changed."

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