Floors Castle Reviews Summary

Category: Garden

Address: Floors Castle Farm Entrance Terrace Café & Walled Garden, Kelso, TD5 7RN, United Kingdom

Phone: +441573223333

Rating: 4.6
based on 168 reviews.

Castle and Grounds

Pros:

  • "Fabulous fairy tale-like castle set in acres of woodland with the benefit of a sizeable river at the bottom of the 'garden'."
  • "Beautifully well kept castle and grounds."
  • "Such an impressive and grand building."
  • "The grounds are spacious and grand."
  • "Absolutely gorgeous grounds and a very impressive estate."
  • "The most stunning grounds, a beautiful garden."
  • "The castle was breathtaking, like something from a fairytale."

Cons:

  • "The castle itself is not very wheelchair friendly."
  • "The castle tour was not as extensive as I thought."
  • "Considering the castle is huge you only see a few rooms and it's not worth the expense."
  • "There are not enough rooms on display considering the entrance fee."
  • "The castle is way too expensive for the experience it offers."
  • "Can only express how disappointed I was with the lack of the house you actually got to see."
  • "To be honest we found the visit to the house a bit disappointing you don't get to see many rooms for the money you pay."

Gardens

Pros:

  • "Walled garden is stunning with some really lovely flowers."
  • "The herbaceous borders quite stunning!"
  • "Just stunning walled garden, vegetables, fruit trees glass houses lovely."
  • "The gardens at Floors Castle were stunning, even when we visited in mid to late September."
  • "The gardens were stunning and quite beyond the standard of Versailles palace."
  • "The gardens are truly magnificent. Certainly, the Walled gardens are the best we have seen."
  • "Interesting castle with lovely gardens."

Cons:

  • "The garden was very big but a little underwhelming."
  • "Gardes are nice but could do with some more hands to take care of it."
  • "The gardens we're beautiful and grounds about the estate are lovely."
  • "The gardens themselves are beautiful and pleasant."
  • "The gardens were unfortunately not overly exciting and only some of the plants were named."
  • "The parkland was beautiful but the walks weren't marked well."
  • "I wouldn't exactly call it a Riverside walk."

Staff and Service

Pros:

  • "Very helpful, friendly and knowledgeable staff."
  • "Staff in The Terrace Café were very attentive and provided us with excellent service."
  • "All the staff and guides we met were very friendly and welcoming."
  • "The staff were really enthusiastic and informative, pleased to answer questions."
  • "The staff were so welcoming and our lunch in the garden cafe such a pleasure."
  • "Lots of helpful friendly knowledgeable staff to hand."
  • "The staff were all so welcoming - from the man in the hut at the entrance to the staff inside the castle."

Cons:

  • "However we were sorely disappointed, to the point of laughing with disbelief at the much awaited 'revamp' of the play area."
  • "We then went to get something to eat and all the tables were reserved. Never encountered that before!!"
  • "The café staff was not very helpful with food and I ended up having a old lamp pastry which was not good at all."
  • "The courtyard cafe was closed due to a private party which meant the other restaurant was fully booked."
  • "Quite poor service!"
  • "Unapologetic, unfriendly staff."
  • "The cafe was a big disappointment, we waited 40mins for our food by then our tea and coffee was cold."

Value for Money

Pros:

  • "A good few hrs spent there for £18 per adult & no charge for children."
  • "Such a great place to wonder around, annual passes are very reasonable and special events are put on through the year."
  • "Very good value for money."
  • "We are members of Historic houses and find this a great way to save money if you're on a budget."
  • "Good shady car park but watch out for large stones in car park."
  • "Excellent value for money - a whole day is needed to enjoy everything on offer at Floors Castle."
  • "The restaurants serve delicious food of which much is made in house."

Cons:

  • "This is not the cheapest houses to attend. Full price 19.50."
  • "Food and drinks are a bit overpriced."
  • "Guide book expensive."
  • "Knocking a star off as I like my sandwiches or sausage rolls cheaper than £4.50 which they are at the café."
  • "We bought yearly passes at £25 each as it was £18 for a day pass...not worth that amount of money."
  • "Overpriced."
  • "Cafe VERY VERY expensive. High prices, little quantity."

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