COSMO All You Can Eat World Buffet | St Enoch, Glasgow Reviews Summary

Food Variety and Quality

Pros:

• "A lot of selection, with all food tasting fresh and warm."
• "There's a lot to pick from, obviously I didn't try everything but there was surely a lot on display."
• "Really enjoyed the food here. I had a few of the curries which were tasty."
• "The selection was extensive and delicious, and the staff was friendly and attentive."
• "Great selection of food and bottomless drinks are worth the money."
• "We have tried most cuisines; all of them are delicious and authentic."
• "Food was delicious! Lots of variety which was great, everything I had was well cooked and warm."
• "Fantastic selection of my types of cuisine to suit everyone with everything cooked to perfection."

Cons:

• "I have to give Cosmo St Enoch 10/10 for the selection of food but the only downside is, it was all luke warm with some of it cold."
• "For starters all the food me and my partner selected was cold and the selection was also terrible and most of it looks really rank."
• "Very small selection/variety for a buffet. Terrible service."
• "The lunch here, was far from a premium experience and the quality of food was mediocre at best."
• "The place closes at 22:00, they ran out of tepenyaki chicken at around 20:45 along with a couple of other things."
• "The Naan bread was rock solid, and carvery looked dried out."
• "Cosmo's pizzas - a refrigerated horror, chilled enough to give Glasgow winters a run for their money."
• "Every dish was nearly cold, very very little options i recommend they expand their options."

Service and Staff

Pros:

• "Staff were excellent, considering how busy it was they were very attentive and were quick to take plates away."
• "Was a great addition to see one of your staff members come out to personally ask us for feedback as it shows just how highly the customers are valued."
• "Waiters were helpful."
• "The staff (Glasgow) were very/ too quick in clearing the dishes away from your table even when you're not yet finish."
• "Was busy but the staff were on top of taking plates away and keeping the place clean and tidy."
• "Staff was accommodating, good food and service, venue was clean and warm."
• "Friendly staff, lovely interiors, food was tasty and fresh good quality meat and veg, something for everyone 😀"
• "Really satisfied with the overall experience in this COSMO. The value for money is fairly nice, with 20 pounds you can basically get a guarantee of good foods and nice services."

Cons:

• "The main let down though was the service. Took our first drink order and then never offered another round of beers at any point."
• "Every dish was cold, staff were not interested in customer service, leaving finished plates on tables for far longer than acceptable."
• "The service was fine no issues there, but...staff tried to hard and was too quick to collect the plates, I felt like they were standing over your shoulder and waited for you to finish."
• "Service was chaotic to say the least. I know this has not long opened but they really need sort out the service."
• "Avoid this place like the plague! I know you’re not gonna get a great quality of food at a buffet but this is taking the mick! Staff are not very friendly for the most part."
• "Really expensive for what it is. Chips are all shriveled and old, rice is old, mushroom's are watery."
• "Unfortunately they put a 'optional' service charge of 2% of your bill total without asking. I believe it's not fair not to inform customers about such practice!"
• "Very rude behavior 'Kevin' he was shouting and told me to get out from restaurant, I just asked him the timetable and he turns aggressive."

Ambience and Environment

Pros:

• "Ambience is great and quite spacious."
• "Located within the St Enoch Centre, the buffet was good. Ambience is great and it's only when you enter you can tell that it was quite spacious."
• "The ambience very good lovely, comfy seats."
• "It's a big, beautiful restaurant."
• "The restaurant itself is really spacious and tidy with staff being friendly."
• "The atmosphere is welcoming and inviting. The variety of food options is incredible."
• "The place is big and really nice inside."
• "Wonderful decor and atmosphere. All staff were very, very pleasant who were continually clearing tables."

Cons:

• "Only issue is the space between tables but it doesn't take away from how good everything else is."
• "Was my first & yet only restaurant to visit on my first & yet only visit to Glasgow. Loved the atmosphere & the diverse personalities that visit there to eat & the variety of dishes."
• "They have a fantastic selection of foods on offer and the staff are very good, if lacking in number. It's got a great decor and the atmosphere is good however you do feel a bit crammed in."
• "Unfortunately, most of the issues surrounding my meal were with regards to customer service...we were in fact seated in the middle of an aisle which was extremely busy despite there being empty booths and tables elsewhere."
• "The place is packed...but no wonder with the amazing variety of food you get and fresh seafood."
• "Packed in like sardines even though half of the restaurant is not in use."
• "Tables are too close together."
• "The place is spotless, staff very friendly but food very poor...beef chewy, sweetsour sauce taste of vinegar and fried rice is like boiled rice with egg in it... no chicken balls or chow main which would be expected.... very over priced for lunch....."