The Bank Reviews Summary

Category: Pub Plymouth

Address: Old George St, Plymouth, PL1 2TG, United Kingdom

Phone: +441752660833

Rating: 4.3
based on 253 reviews.

Service

Pros:

  • "Our waitress Shannon was really attentive."
  • "Although we hadn't booked the staff went out of their way to find us a table and gave us a 2 hour time slot."
  • "We celebrated my daughter’s graduation, drinks and food were superb, staff prompt, friendly, professional and deserve their pay for putting up with my repeated shots and cocktails orders, they were amazing."
  • "Friendly, attentive and informed staff."
  • "The staff were busy, but also friendly and efficient."
  • "Staff are always friendly here and really make it a pleasant place to pop in for food or drink."
  • "Staff are all helpful and friendly."

Cons:

  • "Got blasted by a waitress for asking for a straw whilst she sat there eating ice cream and second guessing everything my server said."
  • "Experience ruined by prickly establishment representative who listened to and misunderstood a private conversation."
  • "The service was a bit slow, not enough staff on at a busy time."
  • "Took a long time for the bar man to understand the order and then after going over it several times when the food arrived it was all wrong so we had to wait even longer and then the food was still wrong this was a very disappointing visit."
  • "However, the service at the bar was poor."
  • "The service was shocking."
  • "The server did not come back over the whole time to do a check back."

Food Quality

Pros:

  • "The food was great, good variety, and well presented."
  • "Had the crispy chilli beef which was very nice."
  • "Tried the vegan whole food salad, it was amazing."
  • "Food was amazing, I had notorious P.I.G and I hope they don't take this off the menu."
  • "Food is good. The salad accompaniments I had were fresh and substantial."
  • "The food was all very nice and cooked well."
  • "Food was very good. In fact best tasting burger I've had in such a long time."

Cons:

  • "Unfortunately on our return tonight we were left disappointed with half hot and half cold food from the same plate."
  • "I had the boa buns sadly couldn't eat them as didn't realise there was loads of siracha mayo at the bottom."
  • "We ordered the 5 piece tapas, and specifically asked for no hot sauce or jalapeños on the fries. When it arrived the fries were absolutely covered in it."
  • "However I ordered the breakfast muffin today and was really disappointed."
  • "When the meal came out the chips tasted stale/ overcooked, and my mix grill was cold."
  • "Food is really bad, one of the meals we ordered was steak and ale pie, the pie was burnt and crispy served as a small slice."
  • "The food was ridiculously greasy...all but unedible and cold."

Atmosphere & Location

Pros:

  • "Best pub in Plymouth I've found so far."
  • "It's just behind the Theatre Royal and a good place to go before or after the show."
  • "A perfectly located pub to drink, dine and socialise."
  • "The venue itself has a very warm atmosphere, great place to go and have a bite to eat or just a chill drink."
  • "Inside or out the warm atmosphere of friendly staff makes a visit worth while!"
  • "Ambience is next to amazing!"
  • "It's a beautiful old building that has retained its character and well worth a visit."

Cons:

  • "Worn out inside and out. Busy town centre pub with a crowded but uncomfortable atmosphere."
  • "The actual place is small and cramped, tables and chairs strewn everywhere, not enough Windows to make up for that."
  • "The bar was really dirty and smell of sick in the toilet!"
  • "The place gets very busy and noisy though. Gets quite claustrophobic when you are trying to eat."
  • "The gents was dilapidated and grubby."
  • "Sat upstairs on a windy cold day and not everyone who went through the door closed it which meant cold drafts and needing to get up and close the door a number of times."
  • "The building was beautiful to be in, reminiscent of the heyday of the theatre."

Value for Money

Pros:

  • "Great, friendly service and food and excellent value for money."
  • "The prices were great."
  • "Price: really good, we spent 13,75 each as we took the lunch deal so the food came with drinks and chips."
  • "Value for money especially Monday to Friday 12 till 5."
  • "The food is well cooked and at attractively good prices."
  • "Prices are moderate."
  • "Prices not too bad either."

Cons:

  • "At £4.95 I felt ripped off."
  • "Very disappointed and don't feel it was worth the money I paid."
  • "Over priced drink, poor food, useless bar staff and a manager that doesn't care any more."
  • "Beer and gin overpriced too. £13.75 for double gin and pint of ipa. London prices!"
  • "The food was very good but out of my price range at £18 for the 2 of us."
  • "After several years drinking Prosecco in this establishment at the price of £3.80, today I was charged £6.80."
  • "The food was below average for pub food but was priced above average for the area."

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