The Ship Inn Reviews Summary

Service

Pros:

• "All staff were very pleasant and well presented."
• "Service was fast and staff were very polite."
• "Brilliant pub and restaurant where staff were welcoming and helpful... the food and beers excellent."
• "The stand out are the staff who were friendly and professional."
• "Staff were really friendly, professional and attentive."
• "Staff very friendly, expert and efficient in their work - service really couldn't have been better."
• "All staff on duty were very helpful and polite."

Cons:

• "Very slow service, over one and 1/2 hour wait, no apology or any communication from staff."
• "Service was slow and not very attentive."
• "After some time of no approach from staff, decided to go and fetch our first round of drinks from the bar."
• "We waited 40 minutes for some bread and olives to arrive."
• "We waited for 30 minutes to be asked a drink order and a further hour and a quarter for our food to arrive."
• "Staff very busy with new regulations and table service only meant waiting a fair while and having to approach a member of the team to place our order."
• "Service between courses somewhat slow but staff very pleasant."

Location & Atmosphere

Pros:

• "A lovely place for a romantic dinner."
• "Amazing food and location, right on the edge of the water."
• "Great location, wide selection of beers and wines, tasty food, convivial atmosphere."
• "A friendly Inn in an idyllic setting, within a picturesque Devon village, on a tidal river tributary."
• "It's a gem of a pub looking out over the harbour."
• "Wonderful multilevel atmospheric pub with great pub menu but done really well!"
• "Such a beautiful pub with delightful views."

Cons:

• "Parking can be a nightmare. There is a National Trust car park about 20 minutes away or a tennis courts car parks a few minutes away, which is often full."
• "Drive across but beware it's a very narrow drive and not much parking at the tennis court."
• "The parking at the pub and in Noss Mayo is pretty poor though."
• "Be aware that the car park immediately in front by the water is within the intertidal zone and almost completely floods at high spring tide."
• "Parking isn't easy... and watch that rising tide."
• "You have to keep an eye on your car in the car park because of the tide coming in."
• "Also, the estuary bed is basically used as their car park. So if you're going to use it, check the tide times as cars get flooded it even washed away on a semi-regular basis!"

Food Quality

Pros:

• "The food is well-presented and delicious. I had venison and the portion on meat was very generous."
• "Amazing food and location, right on the edge of the water."
• "Wonderful food, presentation and service."
• "The food was excellent."
• "Food superb. Best Haddock, chips n mushy peas we've had for awhile."
• "The food was excellent, with the pie and fish and chips both really tasty."
• "The food is exceptional - delicious and great value."

Cons:

• "Main meals which were average quality and pricey £28 for steak, £19 for fish and chips."
• "Every meal was awful."
• "2/3 of our order was wrong and we had to wait ages for the replacement correct meals which were also awful."
• "Food was ok but nothing special."
• "Poor service, food just warm, 80 min wait on food."
• "Delicious starters but unfortunately 3 mains fish and chips, scallops and monk fish were bland, lacked flavour and underseason, fish was soggy."
• "Rather disappointing, food was not great, had the Lamb rump which was fatty and very dry."

Management & Staff Interaction

Pros:

• "He apologised and said he would discount our meal which he did."
• "The staff were so helpful and let me make amendments to my meal at no extra cost."
• "Staff couldn't be more helpful or polite."
• "The staff were friendly and really helpful."
• "Staff are polite and helpful."
• "Staff were also very polite and friendly."
• "The staff are still happy to talk to you even though they never seem to stop working."

Cons:

• "When spoke to manager he said it was because they were short staff but we pointed out how attentive he had been with other table."
• "The owner/manager was extremely rude."
• "After some confusion about how to get a table outside... I was faced with a rude argumentative vile lady."
• "Tried to book a table for a party of 12 over the weekend and the same manager just shouted at me and said he is taking 'NO BOOKINGS'."
• "Watch out for some of the locals being unfriendly."
• "Never have been spoken to like this before in 30 years of eating in pubs."
• "As a result of the managers rudeness will NEVER come here again."