Address: Devon, 8 Bracken Ln, Plymouth PL6 8BD, United Kingdom
Phone: +441752783585
Rating: 4.1
based on 431 reviews.
Service
Pros:
"Our wonderful server Terri then came over to introduce herself whilst handing each of us a menu."
"From the moment we arrived we felt so welcome."
"The service was excellent and very efficient."
"The waiter was first class very professional and knowledgeable he remembered us from our last visit about 6 weeks ago when he was also very good."
"The service was excellent. We were greeted with a smile and from the time we were seated we were looked after, nothing was too much trouble for the staff."
"We were served by Laura who was very pleasant and attentive."
"The staff where fantastic, especially the chef and waitress dee."
Cons:
"Service was sparse, food 'Sunday roast' was OK but far from memorable and would not put my name to a recommend sadly."
"The staff are delightful, however the food was so disappointing... we waited 35 minutes for such a subpar meal."
"Our server was friendly, but there were gaps between orders being placed and delivered."
"The service was sooo slow."
"Service was ever so slow and there were very few other people in the Jack Rabbit at the time."
"But the service was overall poor and not attentive at all."
"Service was sparse, food 'Sunday roast' was OK but far from memorable and would not put my name to a recommend sadly. It was rather expensive too."
Food Quality
Pros:
"The food was excellent, and the presentation of all the dishes was so pleasing."
"Food was lovely and not bad for price."
"I was happy to have the pie of the day, which was beef in wine gravy."
"The food was all hot and presented well."
"The food was tasty and fresh, and not pricey at all."
"Food is really nice, lots of homemade food."
"The food was fantastic, the staff lovely and the setting and atmosphere of the restaurant was great."
Cons:
"When the food eventually came, 1 of the 2 vegetarian meals were not actually vegetarian, the burger came out cremated and was sent back to be returned with a greasy fish and cold chips."
"The fish cakes were mediocre and the chips when they arrived looked like they'd been boiled in water instead of fried in oil they were so white."
"The food was soo disappointing, the salad was not fresh and the meat was incredibly salty."
"The only meal available out of the 3 on the menu was a burger with salad at the cost of £14:95."
"The chicken schnitzel was... just a big chicken nugget."
"The trio of ice cream however left a lot to be desired... It was disgraceful and they charged almost £6 for this disgrace."
"The food was cold and seemed like it had been sat for a while under heat lamps before being plated up."
Ambience & Cleanliness
Pros:
"As ever, the cottage style decor makes for a nice ambience when dining."
"A very tidy and clean pub which is clearly well run where the staff take pride in their work."
"The pub was nice and clean and the serving girl was very friendly."
"All in all myself and my family had a great visit from start to finish."
"Fantastic atmosphere, perfect location."
"The table and ambience was ideal, a really welcoming atmosphere."
"The surroundings and atmosphere was great, very impressed with friendly staff."
Cons:
"We also feel that The Jack Rabbit is in need of a facelift, seats are looking tatty and threadbare, paintwork needs a refresh, toilets also looking unkept, and no hand drier/paper towels were available."
"The bay window next to us was showing severe signs of damp/mould, which didn't give the best impression."
"When I used the changing facilities I was disgusted with the state of the changing station."
"The bathrooms although clean could do with a deep scrub."
"The establishment was clean, outside could do with a quick tidy around nothing awful though."
"It was very busy on a midweek night and as the night went on it only got warmer and warmer and they didn't seem to have any air conditioning available."
"Just a place for families and students, really."
Value for Money
Pros:
"Food was lovely and not bad for price."
"Our evening meal was enjoyable and reasonably priced."
"The prices are competitive (around the £9 - £15 mark for mains)."
"Valentines Day Meal was excellent!! The value for money was unbeatable!!"
"Reasonably priced."
"Pricing very fair."
"The food portions are very generous but reasonably priced."
Cons:
"A little pricey is my only small criticism."
"Food itself was OK though, but wasn't good value at £80 for a dinner for two with drinks."
"Nigh on £80 spent and I genuinely couldn't have done better at home."
"A little on the expensive side for what you get.. £20 for a 10 oz rib eye is a bit steep."
"Paying £3.75 for a ‘large fresh orange juice’ for this to actually come out of a carton and being no bigger than a half pint."
"Prices were far too expensive for what we had. I was charged 2.45 for dash of coke/Pepsi with a double Vodka in a small tumbler glass with ice."
"We didn’t read all the t & c but didn’t realise the service charge of £20 + pounds was to be included."