Chez Antoinette Reviews Summary

Category: French restaurant London

Address: 30 The Market Building, London, WC2E 8RE, United Kingdom

Phone: +442072409072

Rating: 4.4
based on 176 reviews.

Ambiance

Pros:

  • "Really nice ambiance, with classic French music playing in the background (a perfect Serge Gainsbourg playlist was on when I was there, what a delight)."
  • "Nice quiet ambience with lovely food."
  • "The atmosphere is remarkable; nestled in the heart of Covent Garden, it exudes a cozy yet vibrant energy."
  • "The ambient is really cozy, the food is amazing and the cappuccinos are really nice!!!"
  • "A delightful place for Londoners and tourists alike! Nice buzz/ambience and run by a friendly French couple who will take the time to have a chat with you when business isn't too hectic."
  • "The environment and ambience are beautiful."
  • "Really amazing ambience in the lower courtyard of Covent Garden."

Cons:

  • "It was late in the afternoon so was empty when we went."
  • "Very crowded when we walked in."
  • "Keep in mind you're in Covent Garden, Tourist Central, there may be people on their devices video conferencing their friends back home on speaker phone next to you."
  • "The only one that is outside is very busy."
  • "Hidden away so not overcrowded."
  • "Everything is pretty mediocre here."

Service

Pros:

  • "What a delightful restaurant. Thank you, Robert, and the other people working to provide guests with an enjoyable experience."
  • "Our waitress Fatima was so friendly and knowledgeable on the menu."
  • "Brilliant service I was attended to by Alicia and she was brilliant she was so kind to recommend options to us and was so considerate towards my partner who has allergies."
  • "The staff was very friendly and professional."
  • "Went today with the family. The service was great by a courteous waiter."
  • "The staff is very nice and attentive, even though sometime slightly disorganised!"
  • "Staff were lovely and friendly and very attentive."

Cons:

  • "Waitress was quite abrupt with her questions and responses - made us feel unwelcomed."
  • "They forgot to bring us tap water."
  • "When our server could tell we were unhappy, he asked me my opinion, and I was honest with him and expressed our disappointment. He responded extremely defensively."
  • "In general waiters were rude."
  • "Upon arrival we were not welcomed, seated or given menus we had to find this for ourselves."
  • "Moments later a male waitress was rushing to us and greeted us quite loudly with 'HELLO' multiple times."
  • "Disappointed to be refused a table for 3 well-behaved adults at 1045 am."

Food Quality

Pros:

  • "Fantastic food, the brie, goat cheese and 3 cheese are to die for!"
  • "Beautiful location and atmosphere, food was really good."
  • "The coffee was excellent. Their jams and cinnamon biscuit spread was amazing, we bought three jars."
  • "All taste very very good. Chocolate milkshake and Son of a peach are also very good choice for drinks."
  • "The food was delicious. We shared the octopus starter and had the chicken caesar and the croque monsieur."
  • "The tartines are delicious, the confit onions are so tasty."
  • "We got the Soup of the day which was extremely delicious."

Cons:

  • "Stopped here for a breakfast and ordered 3 portions of eggs benedict for myself and my companions and was disappointed to say the least."
  • "The food was not great, didn’t enjoy it."
  • "The soup just had no flavour even after adding a lot of salt and pepper to it, it was just very bland and watery unfortunately."
  • "Felt a little ripped off after spend almost £11 on it."
  • "Can't fault the service, but a McDonalds breakfast would have been better."
  • "The food was okay, some things had a bit of a 'fast food' feeling."
  • "Food was okay, but nothing great."

Value for Money

Pros:

  • "Very good value for Covent Garden - and a really pretty place to while away a couple of hours."
  • "Prices are decent for the quality of food, £15/person inc drinks."
  • "It’s relatively cheap for London prices."
  • "Price wise it was lower than expected for the location."
  • "A lovely little piece of authentic French heaven in the middle of bustling London... all of which is very reasonably priced."
  • "Breakfast menu is incredibly reasonable in price and the food quality is excellent."
  • "Really liked this place. Great value in such a prime location."

Cons:

  • "A bit overpriced for what you got."
  • "But considering the portion and the ingredients, the food was extremely overpriced."
  • "The place was pretty expensive, the drinks were small and the food wasn't amazing."
  • "£10 plus sevice charge for tiny plate of breakfast."
  • "Extremely disappointed in the experience. Paid nearly £10 for an ‘open sandwich’ that was one small slice of toast with tomatoes that still had the core on them, and a scattering of mozzarella. Insultingly overpriced and misleading."
  • "Felt a little ripped off after spend almost £11 on it."
  • "I don't give them 5 stars because I think they could improve the size of the portions to increase value for money (one slice of bread for an open sandwich for £9.5)"

Location

Pros:

  • "Nestled in the heart of Covent Garden."
  • "The location is also good because Covent garden is dynamic and pretty :)"
  • "Tucked under the main level of the Covent Garden this feels like a hideaway."
  • "If you are looking to travel to France, no need to take an airplane, just need to reach the heart of Covent Garden."
  • "A truly wonderful experience, whether dining light or otherwise. Great food, relaxed ambiance, friendly staff and (most importantly!) an excellent selection of French wines!"
  • "Fantastic indoor/outdoor French style cafe in the heart of Covent Garden."
  • "Randomly stumbled upon this spot when walking down the stairs at Covent Garden and was greeted by a friendly staff member."

Cons:

  • "It was late in the afternoon so was empty when we went."
  • "Very crowded when we walked in."
  • "The only one that is outside is very busy."
  • "Hidden away so not overcrowded."

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