The Horseshoes Inn Reviews Summary

Atmosphere & Location

Pros:

• "The location is lovely and the outside is clean."
• "Spacious beer garden outside, really nice."
• "A play area for children is a lovely addition along with nice outdoor seating."
• "The place is beautiful with a stunning outdoor seating area, lovely pint, food was prompt and the staff lovely."
• "Beautiful apartment next door to the pub, which was immaculate modern & extremely warm, loved it."
• "The scenic Montgomery Canal runs right behind with a wonderful tow path."
• "The location is perfect, the beer garden is big, clean and maintained and finished to a very good standard, as is the interior."

Cons:

• "It's on a busy main road and there was a big pool of oil under the beer battered chicken burger and halloumi burger."
• "Only had coffee and snack here. And stopped for the kids area which only was one slide and one fireman's pole which was disappointing."
• "When we entered, the place was cold and we sat with our coats on by a freezing radiator!"
• "Pounce on you as soon as u walk in not nice when u got 3 screaming kids cause of the weather."
• "Only called in here as we had noticed children's play area, and so stopped for a drink. However this wasn't really suitable it had two large areas for children if you'd bought your own ball etc but nothing else that we personally could use as our little one was only 3."

Service

Pros:

• "Staff were so polite and accommodating."
• "The staff are super friendly."
• "Staff were very helpful and made you feel welcome."
• "Staff were professional and pleasant and my steak was cooked medium rare, perfectly."
• "On entering the pub we were greeted by a friendly face and quickly shown to our table."
• "Very friendly and helpful staff - substitutions on the basic dishes wasn't a problem."
• "Plenty of staff who made it their job that you were served and waited on without any delays."

Cons:

• "The service really let it down. I had to constantly ask for drinks, plates were left on the table and I had to go to the bar to get the bill."
• "Service appalling. Food took ages to arrive despite not being busy."
• "Had to send my burger back as it was a bit charred!"
• "The money off vouchers we got after our first time there were a bit misleading so we didn't get as much off the bill as we thought we would."
• "Service was very fast with little wait time."
• "Food was good, unfortunately the service was awful."
• "The staff did not ask how our food was or if we were enjoying it, they seemed a bit annoyed."

Food Quality

Pros:

• "Food was fantastic and just what we needed after our long journey."
• "Really lovely food and really lovely people."
• "The food however was beautifully cooked and delicious and the price was reasonable."
• "Good sized portions, small cod and chips was plenty for me."
• "Food was prompt, fresh, good portions and tasted delicious, and reasonably priced."
• "All was perfectly cooked. Never had a halloumi burger that melted in your mouth."
• "The food was very good, tasty and hot when it was served."