Address: Charing Cross Rd, London, WC2H 8LH, United Kingdom
Phone: +442036561170
Rating: 4.3
based on 100 reviews.
Venue Layout and Accessibility
Pros:
"Easy to navigate with large open staircase."
"The venue central London has been waiting for, 12+ years on the hunt for the perfect venue and it's finally HERE."
"Very modern venue. Queue was wrapped around the building (~30mins) but once inside it's very spacious with multiple bars, cloakrooms and toilets. Great atmosphere!"
"Great venue with big dancefloor area and mezzanine / first floor space."
"Venue incredible. Very clear signposting, good instructions as to what is where."
"The venue is one big room with an internal overlooked balcony with enough bars you never feel like your more than 3 deep in a queue even during peak hours."
"Big bright screens, simplistic style bar, clear directions everywhere."
Cons:
"Literally not one chair/ seating area in the whole venue."
"The floor is not slanted so I couldn’t see the stage."
"No real 'chill out area' which is odd for a club."
"Lots of stairs so not remotely accessible."
"For a purpose built venue, the awful waits for coat check and bar are pretty much unforgivable."
"The screens and venue looks very modern but can lead to a venue that is too bright for a club depending on the set up."
"The bars however neat and tidy were both badly managed and understaffed."
Staff and Service
Pros:
"Excellent venue with amazing team who are always willing to go the extra mile for guests. Atmosphere was electric and the security team were super friendly."
"Staff welcoming and friendly, ministry of sound level cleaning here -dropped a drink and within seconds a sweep was in taking care of it."
"Staff were friendly."
"Stunning venue, staff and security are very friendly."
"The staff are amazing. They did everything to the book and made sure my needs were accomodated."
"Staff were extremely friendly and helpful."
"Fab venue well worth visiting! Security and bar staff alike were professional whist keeping a courteous chilled vibe."
Cons:
"The negative is the fact that no one working there has actually any clue about who is playing and at what time which I found quite bad."
"The bars staff are great but the queues are long."
"Very rude and arrogant staff."
"The staff don’t seem to know how the systems work and the layout isn’t well thought through."
"The most rudest staff I have ever come across at a music venue."
"Security and staff need to learn how to take a joke."
"went to a show on halloween and security were awful. saw i had a hijab on in my ID photo and gave me a nasty look, refused to hand water out during the show, treated my friends horribly in regards to accessibility and were very condescending and ableist."
Price and Value
Pros:
"Drinks were shockingly expensive but it's central London so that's expected."
"The prices are not great but not outrageous either."
"I paid £9 for a can of wine, it was.. ok, but I stuck to the cheapest beer they had after that."
"Incredible venue in central London. Amazingly clean facilities and great bar (though on the expensive side as can be expected)."
Cons:
"Drinks are massively overpriced, a weak selzter is £9 (-⭐)."
"Drinks are expensive though (£14 for double and mixer)."
"Drinks are pricey but then again you are in central London!"
"Pretty limited drink options - standard London club prices."
"The sounds is way too loud, like even with ear plugs I’m getting hearing damage ;("
Sound and Music Experience
Pros:
"Good sounding music, in a modern, high tech and clean venue."
"Night I went featured Sinai sound system, one of most impressive systems I have ever heard."
"Amazing for a rave. Incredible sound system and lighting, and also brilliantly clean."
"One of the best sound systems I've heard in a club, brilliant for EDM!"
"Sound, lights, stage, production all top class."
"The sound system is absolutely just perfect, loud and clear sound, and at the same time you can hear each other without the need to shout."
"I was so impressed with this venue. Amazing sound, visual screens, clean, easy cashless bar, well ventilated, extremely tidy."
Cons:
"The floor is not slanted so I couldn’t see the stage."
"Sound not great."
"The volume was so high that we had to leave halfway through the set."
"The music was extremely loud and for more than 2 days I can’t recover from pain in my ears!"
"Really disappointing mix for Cory Henry."
"Sound was variable to awful (too loud/not well balanced/speaker vibration)."
"However, the sound quality is really poor & amplifies the sound of crowd members talking. They need to sort this."