HERE at Outernet Reviews Summary

Category: Live music venue London

Address: Charing Cross Rd, London, WC2H 8LH, United Kingdom

Phone: +442036561170

Rating: 4.3
based on 100 reviews.

Venue Layout and Accessibility

Pros:

  • "Easy to navigate with large open staircase."
  • "The venue central London has been waiting for, 12+ years on the hunt for the perfect venue and it's finally HERE."
  • "Very modern venue. Queue was wrapped around the building (~30mins) but once inside it's very spacious with multiple bars, cloakrooms and toilets. Great atmosphere!"
  • "Great venue with big dancefloor area and mezzanine / first floor space."
  • "Venue incredible. Very clear signposting, good instructions as to what is where."
  • "The venue is one big room with an internal overlooked balcony with enough bars you never feel like your more than 3 deep in a queue even during peak hours."
  • "Big bright screens, simplistic style bar, clear directions everywhere."

Cons:

  • "Literally not one chair/ seating area in the whole venue."
  • "The floor is not slanted so I couldn’t see the stage."
  • "No real 'chill out area' which is odd for a club."
  • "Lots of stairs so not remotely accessible."
  • "For a purpose built venue, the awful waits for coat check and bar are pretty much unforgivable."
  • "The screens and venue looks very modern but can lead to a venue that is too bright for a club depending on the set up."
  • "The bars however neat and tidy were both badly managed and understaffed."

Staff and Service

Pros:

  • "Excellent venue with amazing team who are always willing to go the extra mile for guests. Atmosphere was electric and the security team were super friendly."
  • "Staff welcoming and friendly, ministry of sound level cleaning here -dropped a drink and within seconds a sweep was in taking care of it."
  • "Staff were friendly."
  • "Stunning venue, staff and security are very friendly."
  • "The staff are amazing. They did everything to the book and made sure my needs were accomodated."
  • "Staff were extremely friendly and helpful."
  • "Fab venue well worth visiting! Security and bar staff alike were professional whist keeping a courteous chilled vibe."

Cons:

  • "The negative is the fact that no one working there has actually any clue about who is playing and at what time which I found quite bad."
  • "The bars staff are great but the queues are long."
  • "Very rude and arrogant staff."
  • "The staff don’t seem to know how the systems work and the layout isn’t well thought through."
  • "The most rudest staff I have ever come across at a music venue."
  • "Security and staff need to learn how to take a joke."
  • "went to a show on halloween and security were awful. saw i had a hijab on in my ID photo and gave me a nasty look, refused to hand water out during the show, treated my friends horribly in regards to accessibility and were very condescending and ableist."

Price and Value

Pros:

  • "Drinks were shockingly expensive but it's central London so that's expected."
  • "The prices are not great but not outrageous either."
  • "I paid £9 for a can of wine, it was.. ok, but I stuck to the cheapest beer they had after that."
  • "Incredible venue in central London. Amazingly clean facilities and great bar (though on the expensive side as can be expected)."

Cons:

  • "Drinks are massively overpriced, a weak selzter is £9 (-⭐)."
  • "Drinks are expensive though (£14 for double and mixer)."
  • "Drinks are pricey but then again you are in central London!"
  • "Pretty limited drink options - standard London club prices."
  • "The sounds is way too loud, like even with ear plugs I’m getting hearing damage ;("

Sound and Music Experience

Pros:

  • "Good sounding music, in a modern, high tech and clean venue."
  • "Night I went featured Sinai sound system, one of most impressive systems I have ever heard."
  • "Amazing for a rave. Incredible sound system and lighting, and also brilliantly clean."
  • "One of the best sound systems I've heard in a club, brilliant for EDM!"
  • "Sound, lights, stage, production all top class."
  • "The sound system is absolutely just perfect, loud and clear sound, and at the same time you can hear each other without the need to shout."
  • "I was so impressed with this venue. Amazing sound, visual screens, clean, easy cashless bar, well ventilated, extremely tidy."

Cons:

  • "The floor is not slanted so I couldn’t see the stage."
  • "Sound not great."
  • "The volume was so high that we had to leave halfway through the set."
  • "The music was extremely loud and for more than 2 days I can’t recover from pain in my ears!"
  • "Really disappointing mix for Cory Henry."
  • "Sound was variable to awful (too loud/not well balanced/speaker vibration)."
  • "However, the sound quality is really poor & amplifies the sound of crowd members talking. They need to sort this."

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