Beauty Advance Skin and Laser Clinic Reviews Summary
Category: Laser hair removal service
Address: 6-8 Morgan Arcade, Cardiff, CF10 1AF, United Kingdom
Phone: +442920529552
Rating: 4.3
based on 94 reviews.
Staff and Service
Pros:
"The staff at the clinic were very professional and extremely knowledgeable as they explained to me the whole process in great detail to have the tattoo removed."
"The staff are wonderful and keep you updated on offers and try and accommodate you in every way possible."
"Staff were very nice and made me feel comfortable throughout the process."
"Professional and kind service, experienced and careful staff."
"Everyone there was extremely welcoming and made me comfortable throughout my whole experience."
"The team were so friendly and welcoming and put me at ease."
"Friendly, professional, caring helpful staff. They listen to customers and explain processes clearly."
Cons:
"I would not recommend this place at all."
"Wouldn't recommend this place at all based on my experience."
"Would not recommend this place for laser hair removal."
"Even with all the misinformation and errors, BA only agreed to give me a compensation session if I signed an agreement form preventing negative feedback."
"They just kept encouraging and continuing with sessions without being perceptive about how the laser was not working for me."
"The service was super rushed and therefore not sure if it was done properly."
"Staff will open the door when you are half naked and having treatment to start checking with you what you have paid for etc."
Clinic Environment
Pros:
"The clinic itself is very clean, modern and professional."
"Clinic is always super clean and staff are lovely!"
"What a fantastic clinic, From the moment you walk in the customer service was very impressive they made me feel welcome and my treatment has worked for me so well."
"The clinic is clean and the staff are always polite and professional."
"Very clean and welcoming venue."
"You have a fantastic experience from the moment you walk in the door to be greeted by the friendly staff."
"The girls are amazing and very professional."
Cons:
"Had experience of this clinic some years ago and would definitely not recommend it to anyone considering having anything more than an eyebrow pluck."
"The worst hair removal place is this."
"Like many of the other reviews, my laser hair removal which I paid thousands of pounds for, provided zero results."
"Both had no empathy for my upset 19 year old sister and just told us to 'come back when she can afford it'."
"These are nothing but cowboys."
"Would not recommend, even though the staff I dealt with were lovely and did a good job on my treatment."
"WARNING - My 17 yr old child came in for laser treatment, and as she had shaved the night before, India advised to treat the whole area at a cost of £175."
Value and Results
Pros:
"Great value for money❤️"
"I went for 1 session and I seen a major difference."
"I can already see impressive results!"
"I am absolutely thrilled with the progress!!"
"The new soprano ice laser hair removal is the best! After only 4 treatments the hair's all gone."
"Laser treatment results are amazing, half way through but I hardly have any hair left!"
"I'm really pleased with the results from the first laser tattoo removal treatment received from India and Bhavisha at the clinic recently."
Cons:
"This is by far the most expensive laser out there (more than twice as much as other clinics)."
"I would not recommend this place at all as I had my laser surgery done here, they told me I would see results after a few sessions... but it's good to just top up once or twice after that... all the hair has now come back and has come back darker and thicker."
"Very disappointed that she did not receive any of the thousands of pounds that WAS spent on laser hair removal that the lead practitioners accept were very poor and disappointing results."
"I had a blood spot removed and it grew back. I was told to have more treatments, which I'd have to pay for."
"Was provided with 9 treatments and no progress!"
"They don’t care about your results."
"They didn't care about my experience with them and they didn't compensate in any way except giving me excuses as to why the laser didn't work and trying to get more money out of me."