Souvla Hardman Street Reviews Summary

Staff and Service

Pros:

• "The staff were incredibly accommodating and friendly."
• "We were all treated fantastically by the staff."
• "Staffs were very nice and friendly."
• "The staff is extremely welcoming and fast."
• "The service was fantastic and the waitress very attentive."
• "Staff were attentive and friendly."
• "Great food, great service, friendly staff that could not do enough for you."

Cons:

• "Service was a bit slow (I'd had definitely drunk more if staff had been more attentive)."
• "Spoke to the rudest woman in the world when our order didn’t turn up - will never be going back."
• "Service was very bad ended up waiting about 50 mins for our food and got no apology staff also were not a bit friendly."
• "Getting ignored by staff at the payment 20 mins & had to get the attention with a few LOUD excuse me!!"
• "Not so amazing the service. We were told that we can't dine here without a reservation when more than half of the place was empty."
• "Seems it was my main from earlier on. When girl collected plates, mine was barely touched she asked me how it was. I told her and all she said was sorry and walked away."
• "The staff seemed to be on a go slow."

Food Quality

Pros:

• "The food was absolutely amazing and you could tell that the chef(s) had taken care with our meals."
• "The chicken and lamb is succulent and the halloumi flavoursome."
• "Lovely tasty food. Friendly and professional staff, good prices, incredible atmosphere, cosy, very nice design."
• "The meat is that succulent that it falls off the bone and everything is so tasty."
• "Food is stunning, mixed grilla is the one to go for."
• "Lovely food and meat is amazing too."
• "The food is brilliantly simple and delicious."

Cons:

• "Super salty farmers sausage and chips. I only at 25% before giving it to a homeless man and his dog."
• "The food was still awful."
• "The souvlaki was appalling, burnt and dry and tasteless."
• "Although the food was good, it just felt like another roast, so didn't feel like I went in for a specific cuisine."
• "The food is nice but the chips and the sausages are extremely salty!"
• "Over cooked dry hard and tasteless."
• "Ordered the share mixed grill was a huge mound of sloppy greasy chips trying to hide the vial bits of meat underneath."

Ambiance and Atmosphere

Pros:

• "The ambiance was nice. Good place for a week night dinner."
• "An absolute 'must go-to'!!"
• "Incredible atmosphere, cosy, very nice design."
• "The atmosphere was casual elegant with a touch of good vibes and good music on a background."
• "A fun, lively, weekend venue. Be sure to book as it is very popular."
• "The atmosphere is very relaxing and calm. Romantic vibe for couples, gorgeous inside and really good menu choices."
• "Inside the restaurant is a home-like atmosphere, dimmed lights, candles, and relaxing music."

Cons:

• "Not very comfortable when sitting next to the door especially on a cold day."
• "The black beetles I had in my chicken gyros were overcooked and had no flavour not impressed."
• "The pita was at least 3 days old and you could go surfing with it, it was that bad!"
• "Sadly it was a disappointment... it was not bad as food and the service was good..BUT it was NOT gyros., at best it was pulled pork."
• "Very little Greek cooking on the menu."
• "The food arrived cold and soggy."
• "Same food would be much cheaper in Greece of course."

Value and Pricing

Pros:

• "Great prices for food and drink."
• "Also do a takeaway service for 20% less which makes the food ridiculously cheap."
• "Went on a Wednesday, they had an offer, 30% off on the mix souvlaki for 2... in the end I paid around 5 pounds for my share for such a good food!!"
• "Prices are what I'd refer to as cheap in comparison to the norm in Liverpool."
• "Prices are very fair for the area and portions are generous."
• "Came here 14th May had Tuesday offer of 3 tapas for £12.95... came to £66 for 3 people bargain portions are quite big."
• "For 6 people with 2 rounds of drinks and main meals for each person with 1 side order for 1 person came to £78 which is a very reasonable price for a city centre eatery."

Cons:

• "An 8 piece zucchini meal came as 4 piece not sure they sent it as starter when I paid for a main the only downfall."
• "Ordered an £80 order for delivery. When food arrived it was cold and there missing items."
• "Had a take out from Hardman street 26.06.20 bugs in the food."
• "Just got chicken gyros from here and the chips are not cooked at all the meat is cold and tasteless."
• "Used to love this place, but it’s gone massively down hill."
• "The food served to me and family was not the best, with odd smell of last day of use leaving not pleasant aftertaste."
• "Only point for improvement were that the Chips were abit chewy and tasted a little overcooked."