Welcome Family Holiday Park Reviews Summary

Category: Holiday park

Address: Dawlish Warren Rd, Dawlish Warren, Dawlish EX7 0PH, United Kingdom

Phone: +443451656265

Rating: 4.5
based on 518 reviews.

Accommodation Quality

Pros:

  • "Lodge was great, clean and spacious."
  • "A wide range of accommodation is available, we had a mid range 8 berth caravan, which was clean and well prepared."
  • "As ever the Caravan was clean and tidy and welcoming."
  • "The overall condition was excellent and the way the Bungalow blocks were arranged made it feel really open and spacious around the area."
  • "The caravan was very clean, good size, had everything we needed."
  • "The accommodation is always clean and are really nice."
  • "The lodge we stayed in was lovely."

Cons:

  • "When we arrived unfortunately our caravan hadn't been cleaned as there was hair on in the shower, crumbs of food on the kitchen work tops, and a lot of dust in the rooms."
  • "Our caravan stank of mould and damp in the main bedroom, which played havoc with my asthma."
  • "The caravan looks like it has been subject to a fair few attempted burglaries."
  • "Filthy pillow case and blood spot on blanket. No duvet covers provided."
  • "The lodge we were in is starting to look a bit tired."
  • "Caravan - old, dated and grubby but on the whole OK.. needed a deeper clean, lots of hairs in the showers and a few mold patches on the bedroom walls which wiped off with a flash wipe."
  • "The accommodation wasn't very clean when we arrived."

Staff and Service

Pros:

  • "The staff are incredible. From the security and the bar staff to reception and the entertainers, everyone is wonderful."
  • "Everyone was very polite, helpful and happy."
  • "The staff were all lovely and nothing seemed too much trouble."
  • "Staff were very nice."
  • "All staff are knowledgeable about the area and recommended some really good days out."
  • "The staff on the site from the reception to the bar staff, entertainment team and even the maintenance team were extremely polite and helpful."
  • "Staff on reception are always very welcoming and really pleased to see you."

Cons:

  • "We contacted reception about it, they were polite but not overly helpful."
  • "Staff couldn't care less and are rude and full of attitude."
  • "Reception staff (staff in general) were extremely rude and unhelpful throughout our entire stay."
  • "All other staff outside reception have been very grumpy, frowning, unwelcoming."
  • "Pool staff were especially rude and unfriendly."
  • "Staff were not very friendly apart from one lady that was working on the bar."
  • "The staff STOLE the dolls from my disabled child and the park is taking no responsibility."

Entertainment and Activities

Pros:

  • "The entertainment…well, that has to be given a 10/10. Absolutely fantastic!!!!"
  • "Although it was a limited selection for the evening shows the team put on a fantastic performance."
  • "Entertainment of a high standard even though audiences were sparse due to time of year."
  • "Night time entertainment was amazing and the whole atmosphere there was wonderful."
  • "Stage entertainment is great they work hard to put on a show, also great with the kids."
  • "The entertainment team are fantastic particularly mark price!"
  • "The entertainment is the best I've seen(West End quality)."

Cons:

  • "The content of the show's was very poor and certainty not funny."
  • "Most of the guests don't care about being in the club, they just talk over the shows."
  • "The shows are well thought out and fun but the views from seating are mixed, lots of beams in the way due the old construction methods of the clubhouse."
  • "Previously the draw to this holiday park was the outstanding showtime entertainment. Sadly the standard has dramatically fallen."
  • "The entertainment was ok, if u like a lot of singing as that's all they did there apart from 1 hour of bingo."
  • "The main entertainment in the evening was great but it did not start until 10.30 which didn't finish till midnight."
  • "The entertainment...what can I say...incredible!"

Facilities and Cleanliness

Pros:

  • "The park itself is laid out really well and the facilities are amazing."
  • "Great holiday park walking distance to the beach & amusements etc."
  • "The holiday park has excellent facilities."
  • "The site is clean and tidy."
  • "The grounds around the park were very well kept."
  • "The site is so well maintained, everything is really clean including the accommodation."
  • "The swimming pools are excellent with lifeguards always in attendance."

Cons:

  • "The only problem we had with the park was that is wasn't wheelchair friendly."
  • "Lack of facilities and activities are shockingly limited."
  • "Club house not open in the day time."
  • "The entertainment area with the bar and amusements is not open during the daytime."
  • "The toilets are filthy and smell bad."
  • "The swimming pool floors are dirty people are allowed to walk in with shoes on making floors filthy."
  • "Parking is awful."

Value for Money

Pros:

  • "It was a holiday that we will never forget and will be coming back. 9/10"
  • "The Caravans are spacious enough where you seriously get your moneys worth on accommodation."
  • "Very good value for money stay."
  • "Amazing for the money."
  • "Absolutely lovely site! Very cheap and affordable, was not expecting passes to also be included."
  • "The caravans are a good standard for a holiday park."
  • "Highly recommend this place to anyone wanting a perfect holiday."

Cons:

  • "Caravan can be a bit expensive if you are on a budget, especially in school holidays, would be nice to see maybe a packages deal for families with low income and can't afford a holiday."
  • "WiFi is only free for 1 of the party at any one time, everyone else has to pay per day."
  • "The food is okay and is a little bit expensive for what it is."
  • "Drinks are extortionate and could only afford to buy a few every few days as the holiday itself is very expensive."
  • "The diner on site had plenty food available but personally i thought it was a bit overpriced."
  • "There is a car park at the fair part but its very expensive for a couple of hours."
  • "We still forked out £630 for the privilege of being here."

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