Haven Seton Sands Holiday Park Reviews Summary

Staff and Service

Pros:

• "Every single member of staff, without exception have been amazing, nothing is too much trouble."
• "All the restaurant staff polite, helpful and good with kids."
• "The staff were all very friendly and helpful."
• "The staff were very welcoming and friendly."
• "Security staff and management are helpful and polite."
• "Very impressed how quick and attentive the staff were."
• "Staff are very friendly and willing to help."

Cons:

• "The only 1 gripe I have is the service in the restaurant is VERY slow."
• "Restaurant facilities are an absolutely joke."
• "The restaurant had very poor customer service. The front of house staff were just stood around chatting while I was waiting to order my food."
• "The main area including restaurant is really dirty."
• "We had a problem with the lifeguards, (3 male) who thought it was acceptable to laugh at my disabled son, very unprofessional."
• "Also staff didn't seem to be interested in any customer service."
• "Staff here are cheeky someone at the restaurant took my money for our drinks but then has to finish the tickets for the table before serving someone right in front of him."

Accommodation

Pros:

• "The caravan was amazing, near enough brand new!"
• "The caravan itself was so big inside, you could easily live in it full time."
• "The caravan itself was mostly clean and in good condition (bronze), there was a few spots that were missed cleaning wise but not a massive deal really."
• "The caravan was beautiful."
• "The caravan we hired was excellent, very spacious and clean."
• "Beautifully clean, basic caravan, which surpassed our expectations."
• "The caravan was clean and well equipped."

Cons:

• "At almost 200€ per night it is far away from standards at this price."
• "The mini market is so small that Micro Market would be better totally unsuitable for a site of this size."
• "The main bedroom window opens up onto a footpath which was extremely noisy at night."
• "The cleanliness of the caravan left a lot to be desired."
• "The two single rooms had very narrow beds, hardly suitable for an adult."
• "The caravan was clean and very modern in style."
• "The caravan was functional and clean rather than lovely."

Location and Amenities

Pros:

• "Perfect location for a holiday around the Firth of Forth bay."
• "Fantastic location short distance from Edinburgh. Right on beautiful sandy beach."
• "Park has excellent transport links with bus terminal right outside park with frequent service to Edinburgh."
• "Great mini break and 24-hour bus service to Edinburgh city centre."
• "It's in walking distance from the city of Port Seton."
• "The area itself is excellent especially if you are a golfer and there are some nice walks along the shore."
• "Great base camp for travelling around the surrounding area."

Cons:

• "The 'Sands' part of the description was rather disappointing as the beach was not a nice one."
• "The area around the football area needs a serious upgrade."
• "The park is not very well lit at night time."
• "Nothing outside the park, no nice walk on the Golden sands (as advertised) lots of dog poo on shingle beach."
• "The only slight downside is having to cross a quite busy road to get to the sea."
• "A lovely beach nearby but you have to cross a busy main road."
• "Unfortunately the site is very run down and poorly managed (or no onsite manager at all)."

Food and Dining

Pros:

• "We found the pub food to be decent but expensive."
• "The quality of the food was good."
• "Beautiful location and good food in great restaurant."
• "The food in the restaurant was perfect for quick pub grub."
• "Onsite chippy was fantastic. Best chips we've had!"
• "The restaurant is really good, no greasy food no greasy chips, it's all cooked just right."
• "The sunday roast in the boat house are large and very enjoyable."

Cons:

• "The food at the restaurant looked good but is expensive and awful."
• "The food is terribly over priced especially when you look at the portion size."
• "Food was average and a little pricey if I'm honest."
• "There wasn't very much for older kids to eat and food wasn't very nice."
• "The restaurants food wasn't very good."
• "Restaurant OK, but ran out of a lot of food over the weekend we were there."
• "Wouldn’t touch the chippy with a barge pole."